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Join Date 05/2013
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Installing Start10 over Start8?

December 21, 2015 7:55:03 PM from Stardock ForumsStardock Forums

For Windows 8 I had an operating version of Start8.  When I upgraded to Windows 10 in September, Start8 followed along and was working in Windows 10.  I then attempted to install Start10 when Start8 was installed and the operating system froze.  I had to reinstall Windows 8 from my recovery disks and all of my software including Start8, then I upgraded to Windows 10 again but kept Start8 running as is.  It has been 3 months and Start8 is still working, but on an older version.  Not wanting to relive this experience, how should I install my licensed copy of Start10?  Should I install Start10 on top of Start8 or uninstall Start8 and then install Start10?  Thanks, Al

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Neil Banfield
Join Date 04/2001
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Reply #1 December 21, 2015 8:11:19 PM
from Stardock ForumsStardock Forums

I believe Start10 will ask you to uninstall Start8 anyway.

So I would uninstall Start8, reboot and then install Start10.

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rakkumar
Join Date 06/2013
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Reply #2 January 23, 2016 3:06:27 PM
from Stardock ForumsStardock Forums

Tried to uninstall Start 8. Will not let me do it - tells me I must stop Start 8? How do I do that?

I wish Stardock had simply offered an upgrade from Start8 to Start 10 - I do not mind paying for it but this process sucks.

 

 

 

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rankfriley
Join Date 10/2014
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Reply #3 February 2, 2016 2:17:40 AM
from Stardock ForumsStardock Forums

They do offer an upgrade from Start8 to Start 10 which is one dollar cheaper but I am having problems installing it.  I have Windows 10 pro 64 bit which was a free upgrade from Windows 8 pro 64 bit.  Anyway when I try to install Start 10 upgrade I get this notice:  The following minimum system requirements  for this set up were not met:

Operating System: Windows 10, Windows Server 10

THE SET UP WILL NOW ABORT. 

 

I had no problem installing Start 10 on my other PC running Windows 10 pro 32 bit version using the regular version of Start 10 and not the upgrade.  I'll figure something out.

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VDCordle
Join Date 04/2002
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Reply #4 February 2, 2016 10:06:39 AM
from Stardock ForumsStardock Forums

How did you get the upgrade ver. as all I can find is the full priced Start10?

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The_Gear
Join Date 10/2013
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Reply #5 February 2, 2016 11:43:48 AM
from Stardock ForumsStardock Forums

Quoting rakkumar,
reply 2

Tried to uninstall Start 8. Will not let me do it - tells me I must stop Start 8? How do I do that?

I wish Stardock had simply offered an upgrade from Start8 to Start 10 - I do not mind paying for it but this process sucks.

 

 

 

Sorry to hear you're experiencing this problem. Can you download and run the tool below:

http://sd.stardock.com/Support/supportToolTest/SDSupportTool.exe 

Then attach the .zip that's created and send it in with a ticket to support. With your ticket, if you could also link to this forum post, it would be most helpful:

https://esupport.stardock.com/index.php?/Tickets/Submit 

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The_Gear
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Reply #6 February 2, 2016 11:44:14 AM
from Stardock ForumsStardock Forums

Quoting Dean C0995,
reply 4

How did you get the upgrade ver. as all I can find is the full priced Start10?

Check here: https://www.stardock.com/products/start10/download.asp 

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TOK2000
Join Date 01/2014
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Reply #7 March 17, 2016 4:31:54 PM
from Stardock ForumsStardock Forums

So I had a similar issue with my Windows 10 upgrade, I forgot about Start8 not being a good thing.  After the machine booted into Win10 the first time and I went uh oh I forgot about Start8. I immediately went and got Start10 but it said I had to uninstall Start8 first, which I did and it said I had to reboot to finished. Well that was the last time it booted.  The system crashed and fortunately I had good backups/images and was able to restore back to windows 8.1.  But now I'm terrified of uninstalling Start8, which I guess I should do before I attempt another Windows 10 update.   

Was that just a freaky, thing or should I be able to easily remove start8 from windows 8.1 and then do my upgrade with expectations of not going through restoring my system again. 

 

 

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TOK2000
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Reply #8 March 17, 2016 4:38:17 PM
from Stardock ForumsStardock Forums

Oh one other thing, once I restored my system to windows 8.1 with a backup image that was about 1 week old, Start 8 forced me to enter my key again.   What's that all about, why would it even know that I had restored from an image.  As I said it was a week old image to there were no windows 10 files and my failed uninstall from window 10 wouldn't even been a factor. 

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Neil Banfield
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Reply #9 March 17, 2016 4:40:09 PM
from Stardock ForumsStardock Forums

Quoting okeefe,
reply 7

So I had a similar issue with my Windows 10 upgrade, I forgot about Start8 not being a good thing.  After the machine booted into Win10 the first time and I went uh oh I forgot about Start8. I immediately went and got Start10 but it said I had to uninstall Start8 first, which I did and it said I had to reboot to finished. Well that was the last time it booted.  The system crashed and fortunately I had good backups/images and was able to restore back to windows 8.1.  But now I'm terrified of uninstalling Start8, which I guess I should do before I attempt another Windows 10 update.   

Was that just a freaky, thing or should I be able to easily remove start8 from windows 8.1 and then do my upgrade with expectations of not going through restoring my system again. 

 

 

That sounds like a freaky thing.  There is nothing about Start8 that would cause you to have a system crash during uninstall as all it does is remove Start8.  We do not alter any system files or anything like that.

Most likely something was broken and the reboot exposed it.

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