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I still have not received my product

November 20, 2015 4:47 PM from

I bought "stardock DeskScapes" in 11/14/2015 and so far not received.
I have sent an email on 11.18.2015, but not yet received the product.

Ticket ID: LQJ-771-54846

1,141 views 3 replies

Reply #1 November 20, 2015 4:52 PM from

Stardock Forums Top

You will need to re-order DeskScapes.

Reply #2 November 20, 2015 5:20 PM from

Stardock Forums Top

Quoting The_Gear, reply 1

You will need to re-order DeskScapes.

What do you mean re-order because I made the purchase with MasterCard card of a virtual prepaid card.
Then I'll lose the money paid?

Reply #3 November 23, 2015 8:57 AM from

Stardock Forums Top

Quoting jordielnl, reply 2

Quoting The_Gear,

You will need to re-order DeskScapes.

What do you mean re-order because I made the purchase with MasterCard card of a virtual prepaid card.
Then I'll lose the money paid?

I'll be responding to your ticket shortly.

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