Modern apps folder empty

from Stardock Forums

I tried Start10 soon after installing Windows 10 and rather enjoyed it. However, after my trial period was up I couldn't afford it right away and had to switch to another alternative. As soon as I got my salary I decided to buy a license and reinstall the software, but now I find my Modern apps folder is completely empty, even though they appear in Windows Start. After two reinstalls the problem persists.

start10
10,827 views 13 replies
Reply #2 from Stardock Forums Top

Did you perhaps have Start8 set to hide Modern UI apps?

If so you need to allow Start10 to see them which is one via the desktop page in the config and then click the advanced button.  There is a setting on there to hide Universal apps and I suspect it is ticked.

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Reply #3 from Stardock Forums Top

nope, it's a fresh Win10 VM.

Reply #4 from Stardock Forums Top

Can you download and run the tool below:

http://sd.stardock.com/Support/supportToolTest/SDSupportTool.exe 

Then attach the .zip that's created and send it in with a ticket to support:

https://esupport.stardock.com/index.php?/Tickets/Submit 

Reply #5 from Stardock Forums Top

Quoting The_Gear, reply 4

Can you download and run the tool below:

http://sd.stardock.com/Support/supportToolTest/SDSupportTool.exe 

Then attach the .zip that's created and send it in with a ticket to support:

https://esupport.stardock.com/index.php?/Tickets/Submit 
End of The_Gear's quote

I tried, but the ticket creation fails with: 

We encountered a problem (cross-site request forgery detected); please try again 

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Reply #6 from Stardock Forums Top

Please try again without any attachment. Then afterwards try replying to the ticket with the .zip file. I have verified the site to be working at this time.

Reply #7 from Stardock Forums Top

Quoting The_Gear, reply 6

Please try again without any attachment. Then afterwards try replying to the ticket with the .zip file. I have verified the site to be working at this time.
End of The_Gear's quote

That worked, thanks. #VIU-384-58354

Reply #8 from Stardock Forums Top

I have the same issue on two machines.

 

The Advanced setting determines whether the All Programs / Universal Applications folder is present.

 

However, if the option to hide the folder is not selected and the folder is present, the folder won't open (has no content?) so no universal apps are available via Start10.


This behavior appeared with v1.02. There was no issue with the universal apps in v1.01.

 

Reply #9 from Stardock Forums Top

For some here that have placed tickets, you appear to be on a preview version of Windows 10 (yet to be released).  Is that the case with all of you?

Reply #10 from Stardock Forums Top

I haven't submitted a ticket but that's the case for me. I was on the last build when v1.02 was released and the issue appeared and am now on 10565 and still have the issue.

Reply #11 from Stardock Forums Top

I'm using the current build (10240). A ticket has been placed. (Better late than never, eh? :P )

Reply #12 from Stardock Forums Top

Also the November release is coming out in ~2 weeks, so not that far off!

Reply #13 from Stardock Forums Top

We are aware of the issue and it is limited to the beta preview versions of Windows 10.

This is addressed internally and the next update will resolve this.

Please note that this is nothing to do with 1.02 over 1.0/1.01, the change is an OS level change.