Start10's search is not showing

The search box disappears

from Stardock Forums

I have a search box in the Start10 search menu, but it can't find files outside of the standard libraries. Then I realized that there's a feature to add the Start10 search in place of the Cortana search, so I thought I'd try that out. In the Configurations, I checked off the "Replace Start10 search with Cortana search" and then the search that was in my menu went away. It's not there anymore.

 

Also, I have the option checked off that says "Search should include files outside the standard libraries." Before the Start10 search disappeared, it could not find any files on my external hard drive.

start10
6,398 views 4 replies
Reply #1 from Stardock Forums Top

Sorry to hear you're experiencing this problem. Can you download and run the tool below:

http://sd.stardock.com/Support/supportToolTest/SDSupportTool.exe 

Then attach the .zip that's created and send it in with a ticket to support:

https://esupport.stardock.com/index.php?/Tickets/Submit 

Reply #2 from Stardock Forums Top

It's not a problem. I am still very happy with Stardock's software. I sent the message with the attachment. Let's hope we can work this out.

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Reply #3 from Stardock Forums Top

There seems to be some confusion here.  With the search using cortana option enabled we hide our search box as the instant you start to type it will open cortana and you will get results in that.

So there is no issue here.  Just type and search will appear.

Reply #4 from Stardock Forums Top

Oh I did not realize that. Thank you.

There is just one last thing. I have "Search should include files outside the standard libraries" checked off. What are and are not considered the standard libraries? The thing is, the search still doesn't find all files. I have an external hard drive connected that the search can't locate.