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OD Subscription Problem

May 2, 2015 6:01 PM from

I just bought an Object Desktop subscription after purchasing it, on the receipt it got this message "Status: This order has been queued for processing by customer service. You will receive an email within one business day, at which time you will be charged and your order fulfilled". Can someone please help.

3,247 views 3 replies

Reply #1 May 2, 2015 6:30 PM from

WinCustomize Forums Top

Occasionally orders placed on a weekend can be flagged for fraud checks. This is for your protection and the company's.

As Stardock is closed for the weekend you will have to wait until Monday morning for support to put the order through.

I will inform support of this post first thing on Monday.

Sorry for any inconvenience.

Reply #2 May 2, 2015 6:48 PM from

Stardock Forums Top

thank you.

Reply #3 May 4, 2015 8:48 AM from

WinCustomize Forums Top

I've pushed your order through.

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