WB icon in the Notification Area does not behave

Using Win 8.1 Pro

 

All the other icons in the Notification Area behave, but not WB.  It will not stay where I place it, after a Restart.  It want to be #1 on the left side.  Please help.

7,649 views 11 replies
Reply #1 Top

You actually get the icon to show up in the Windows 8.1 notification area? I have to keep going into the hidden icons area to get to it, I set it to show and the next time I reboot it's back to being hidden.

Reply #3 Top

Maybe you're having problems because you're using both? ;P

Reply #4 Top

Can you post a screenshot of what you are seeing and what you want it to do?

Reply #5 Top

Now I'm thinking also - because I use Classic Shell . . .

In Win 8.1, when I click the thing in the bottom right to "Show Desktop," sometimes it gives me a medium dark grey screen for a couple of seconds, with a line of some un-readable text . . . kind of annoying . . . maybe my computer or video card the reason:

Operating System
    Windows 8.1 Pro 32-bit
CPU
    Intel Pentium 4 521
    Prescott 90nm Technology
RAM
    2.00GB Dual-Channel DDR2 @ 332MHz (5-5-5-15)
Motherboard
    Hewlett-Packard 09F0h (XU1 PROCESSOR)    137 °F
Graphics
    HP 2311 (1920x1080@60Hz)
    512MB NVIDIA GeForce 8600 GT (Undefined)    112 °F
Storage
    149GB SAMSUNG HD160JJ ATA Device (SATA)    97 °F
    233GB Maxtor 7L250S0 ATA Device (SATA)    96 °F
Optical Drives
    HL-DT-ST DVDRRW GWA-4166B ATA Device
Audio
    SB X-Fi Surround 5.1

Reply #6 Top

 

I'm using the WB Win8 (Window 8) (Preset) theme, with a couple of modifications, so it's not a user made theme that could make drastic changes.

Reply #7 Top

Here's the screenshot

 

http://i.imgur.com/5QIfJEI.jpg

 

For an example, if I drag the WB icon to the right of the Avast icon, and then do a Restart, after getting back to the Desktop, it will look as you see it here in the screenshot, on the far left of all the icons in the Notification Tray

Reply #8 Top

Quoting sludge7051x, reply 5

Now I'm thinking also - because I use Classic Shell . . .
End of sludge7051x's quote

Yes. That's what I told you in comment #3.

Reply #9 Top

Do they test to see if WB works ok, with Win 8.1 with Classic Shell? . . . I also have Avast 2015 installed.

Reply #10 Top

That would be something to ask in your email to support@stardock.com .

Stardock's software is extensively tested on all sorts of setups, however, there is information you can supply to make Support's job faster and more efficient. Remember: You do want a speedy and effective answer.

The key thing to remember is that support needs information on what's going on to be able to help you. To better assist us assist you, always include the following information when you write into support:

The name of the product that is giving you trouble (and the method you used to install it; standalone installer)

  • Whether the product is a standalone purchase, part of a subscription or a trial version.
  • A concise description of your problem, including any error messages you receive.  Screenshots are AWESOME!
  • When the problem occurs, preferably with instructions on how to reproduce it (if possible), as well as how often it happens.
  • What steps (if any) you have already taken to rectify the issues.
  • Any e-mail addresses you may have accounts under
  • What version of Windows you are using (XP/Vista/7,8, 32/64-bit, etc.).
  • What else have you changed/installed/updated recently
  • Any other customization software you have installed.

In your case, Classic Shell (which I think might well be the problem interaction) should be mentioned, and how you have it set (configured).

 

Reply #11 Top

I don't believe the issue you're having with your WB tray icon, is something WB is responsible for.