The serial number is already registered to another account.

from Stardock Forums

Hello.

Was trying to activate Multiplivity v2 on a replacement used machine.  HD dead on previous box.  I get the above error when trying to activate. 

Also, I no longer have the two computers I had when I bought Multiplicityv1 ane v2.

I MAY have changed emails at one time to al@ajowebdwsign.com. But bought with al@tuscon-webdesign.com

Thanks for your help.

 


user: al@tuscon-webdesign.com
lic: guess its best not to post Product Key

 

multiplicity
9,808 views 4 replies
Reply #2 from Stardock Forums Top

It would be best to contact support regarding this rather than handle it in the forums as you may need to provide additional information.

Offworld Trading Company
Reply #3 from Stardock Forums Top

Thanks Neil, is that support@stardock.com ?

Good to still see you around, you helped extensively in the long ago past.

 

AL

Reply #4 from Stardock Forums Top

If you have already contacted us through email, we'll respond shortly. Alternatively you can submit a ticket here: https://esupport.stardock.com/index.php?/Tickets/Submit