I have had to redownload my Stardock and have problems with my documents and my pictures aren't there.

My documents and my pictures now working

My Stardock disappeared from my computer and after redownloading the following message appears when opening "my documents" from the start menu. 

"Documents.library-ms" is no longer working.  The same message appears for "my pictures".

Help!

 

1,731 views 2 replies
Reply #1 Top

It sounds like your windows install has become corrupted.  Hence the loss of Start8.

The message will come from Windows and is nothing to do with Start8 itself.  It means the OS has corrupted your documents and pictures library entries.  The good news is your physical files are ok, it is just the library which merges mydocs + shared docs is corrupted.

I would check your Hard drive for errors as it may be failing.  Either that or did you have to turn the machine off without shutting down recently?

Reply #2 Top

Thanks, I've been told I need to do a complete restore to factory settings.  Will this fix my problems?