Start Screen gone/missing after trial of Start8 ended

The only thing I can access now is the desktop view. My start screen won't open at all. Anyone have any idea what is going on?

1,758 views 6 replies
Reply #1 Top

So your computer starts, skips the metro (modern) start screen, and goes to the desktop.

What happens if you tap on the Windows key on your desktop?

Are you using Win8 or the Win8.1 preview?

Did you uninstall Start8 after the trial ended?

Reply #2 Top

Hello

I have the same issue!

I was running the Start8 trial and everything was good.  When the trial ended, the computer still booted straight into desktop mode.  If I press the windows key then nothing happens, I am still in desktop mode. (Actually the window I am working in becomes deactivated, but nothing else visible happens.)

If I activate the charm bar on the right hand side of the screen and push the windows icon there, again nothing happens and I am still in desktop mode.

I then uninstalled Start8 from the control panel, rebooted, and it's still the same as above.  I can't get into the modern interface at all.

 

Please advise on how to restore the original Windows8 behaviour

I am using Win8 (not the preview).

Reply #3 Top

Please download and run the following utility: http://sd.stardock.com/SDSupportTool.exe
This is a tool that we use to gather relevant log files and basic information about your computer. Once the utility finishes running, please send the .zip file it creates on the desktop to support@stardock.com

Reply #5 Top

Ditto.  Same problem with 1.2 and windows 8.  two other similar posts already in the Start8 forum.  Think they have a problem.

Reply #6 Top

If your machine is booting to the desktop on Windows 8.1 without Start8 installed (make sure the Start8 files have been removed from the hard drive), it isn't us causing it as the boot to desktop feature is something that requires actual code from Start8 running when on 8.0 (vs 8.1 where the OS option is used)