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milo896
milo896
Join Date 04/2008
+3

Purchased Rebellion on Steam, Won't Run

May 26, 2013 6:47:49 PM from Sins of a Solar Empire ForumsSins of a Solar Empire Forums

I purchased Rebellion through Steam the other day, and I'm having trouble getting the game to run. I click launch in Steam and... nothing. No error messages, no screen flicker, nothing. If I watch in the task manager, I can sometimes catch a new process start but it dies again almost immediately. I assume it's Sins. 

My graphics drivers are up to date. I don't have any other ideas. 

Win7-32

Radeon HD 4800

 

technical
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milo896
boshimi336
Join Date 03/2008
+67
Reply #1 May 27, 2013 6:43:33 PM
from Sins of a Solar Empire ForumsSins of a Solar Empire Forums

I would contact support@stardock.com and see if they can help. Usually they are very helpful.

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milo896
GoaFan77
Join Date 10/2008
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Reply #2 May 27, 2013 10:39:04 PM
from Sins of a Solar Empire ForumsSins of a Solar Empire Forums

This has worked for a lot of random first start issues. Try searching your computer for "Sins of a Solar Empire Rebellion Dev.exe". Run that, if its any sort of settings issue that should solve it.

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milo896
Gargabee
Join Date 09/2008
+99 sdsupport
Reply #3 May 28, 2013 8:08:43 AM
from Stardock ForumsStardock Forums

If you still have trouble with it, please download and run the following utility: http://sd.stardock.com/SDSupportTool.exe
This is a tool that we use to gather relevant log files and basic information about your computer.
Hold the Ctrl key down when you click the "Generate Logs"  button.
Once the utility finishes running, please send the .zip file it creates on the desktop to support@stardock.com

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milo896
milo896
Join Date 04/2008
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Reply #4 May 29, 2013 6:16:48 AM
from Sins of a Solar Empire ForumsSins of a Solar Empire Forums

The dev exe does the same thing as a normal launch. I'll run the log tool and send the results to support. Thanks for the ideas.

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milo896
GerardoGranados58
Join Date 10/2013
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Reply #5 October 6, 2013 6:48:42 PM
from Sins of a Solar Empire ForumsSins of a Solar Empire Forums

I have the same problem, I just send all the data from the tool, hopefully the tech team can find a solution. 

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