Redownloading?

I had purchased Object Desktop, and I had archived the files needed. Before I was able to take the bacups to put on CD. the hard drive crashed. I tried to just install Impulse again, but my subscription expired and the current versions listed on Impulse gives me a message of the serial code being invalid. I emailed support yesterday, and I did receive a form letter in my email, but I've heard nothing back since then. Any ideas or sggestions of how I get back the versions I had?

3,449 views 2 replies
Reply #1 Top

Well, firstly, it takes a few days for support to respond to a support ticket. Don't send in another or it'll put you at the end of the line in the queue.  ;)

Reply #2 Top

You will not be able to download through Impulse with an expired sub.  If the backups were lost you will need to renew to redownload the software.