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blinds 7 keeps crashing

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blinds 7 keeps crashing

from WinCustomize Forums

I have to keep going to restart explorer after i leave it for a while & come back it is all mashed up this keeps happening on all the betas just renewed my subscription, some times i have to press the restart button help here is my info

Your computer has a Windows Experience Index base score of 5.9
Your Windows Graphics Experience score is 6.8

WindowBlinds version : WindowBlinds 7.0 (build 226 - Windows 7 Edition) - 64 bit OS

WindowBlinds is installed correctly on this PC
WindowBlinds appears to be activated on this PC
(Generic PnP Monitor) 1 is attached to NVIDIA GeForce 9800 GT 

Wblind.dll         2009/10/22 19:49:20
Wblind64.dll         2009/10/22 19:49:38
Wbsrv.dll         2009/10/22 19:49:56
SevenConfig.exe         2009/10/22 19:49:17
Wbload.exe         2009/10/22 13:40:12
Wbhelp.dll         2009/10/07 21:35:07
Tray.dll              2009/10/21 15:13:19
Wbload.dll              2009/09/25 14:41:29
Screen.exe         2009/10/22 13:40:01

 

19,688 views 33 replies
Reply #26 from WinCustomize Forums Top

Quoting gmc2, reply 25
you guys are funny.

I posted the same issue over in windowblinds cause well, it was a wb problem, but no. Hankers said I needed to post this over here and Rosco_P says to pass it on to the support group. I'm thinking it might not be a individual/isolated problem but something with a recent update. I saying all this in totally good humor. I'm just trying to helpful and since it is not a critical error, happens only on shut down for me, I could care less. but you all might want to kick this upstairs to at least have a look see??? I don't think I'd waste my time initiating a trouble ticket for this, not something I could correct (IMHO).


appcrash

By gmc2 Posted November 30, 2009 6:06:50 PM

since my last impulse update wb7 has had a couple of application crashes.

don't know if the details matter,but...

Problem signature:

Problem Event Name: APPCRASH

Application Name: SevenConfig.exe


as I mentioned it has just start happening recently. I visited the impulse site to turn off my automatic updates, which of course updated before I could turn it off and since then...
 
End of gmc2's quote

If this is happening on shutdown then you must have the WB config window open at shutdown as thats all sevenconfig does.

Reply #27 from WinCustomize Forums Top

you guys are funny.

I posted the same issue over in windowblinds cause well, it was a wb problem, but no. Hankers said I needed to post this over here and Rosco_P says to pass it on to the support group.
End of quote

There is a difference in the Stardock WinCustomize 'support' forum and forwarding your issue in an email to support@stardock.com. When you post something in the WinCustomize forums you are most likely to receive the majority of help from members just like you and unless the posting is in the 'Support' section of the forums then it is unlikely to be seen by Stardock support.

I suggested you make your post in the Support section of the forums as Stardock support do monitor that section. When Rosco_P requested you contact support@stardock.com was for you to initiate a trouble ticket so that support could work with you individually on your issue.

No one is trying to be funny in these suggestions as our intent is only that you get your issue resolved.

DeskScapes - Bring your desktop background to life.
Reply #28 from WinCustomize Forums Top

If this is happening on shutdown then you must have the WB config window open at shutdown as thats all sevenconfig does.
End of quote

I don't see any WB configuration window, or at least anything identified as such? however the only WB window open is the opening window, the one that shows downloaded skins.

EDIT: that is the window you're mentioning I believe. So, I need to close the opening window in order to shut down the program? END:

initiate a trouble ticket so that support could work with you individually on your issue.
End of quote

my point here is that I don't necessarily believe this to be my issue. and being that the crash is not fatal or critical, I figured passing along the info should be sufficient.

No one is trying to be funny
End of quote
:-"

Reply #29 from WinCustomize Forums Top

EDIT: that is the window you're mentioning I believe. So, I need to close the opening window in order to shut down the program? END:
End of quote

Yes...;)

Reply #31 from WinCustomize Forums Top

Problem signature:

Problem Event Name: APPCRASH

Application Name: explorer.exe

Application Version: 6.1.7600.16404

Application Timestamp: 4a765771

Fault Module Name: WBLIND64.dll

Fault Module Version: 7.0.0.0

Fault Module Timestamp: 4b018d34

Exception Code: c000041d

Exception Offset: 000000000002ec0e

OS Version: 6.1.7600.2.0.0.256.1

End of quote

Thanks for this report.  I have high hopes we have located the issue and the next WB build will resolve this.  Look for a beta this week.

Reply #32 from WinCustomize Forums Top

sounds good neil thx. :wc:

Reply #33 from WinCustomize Forums Top

any news on  that beta neil? :wc: