Network Difficulties - Operation Times out when downloading

That is odd.  Let me ask the techs for you.

Thanks Frogboy...Much appreciated!

Frogboy has been very forums active since 1.1v... I wonder how much sleep he's lost

im having this same problem too, any suggestions?

Thanks luigi_commander - It's good to know it's not just me.    I have made several more attempts yesterday and again this morning and still the same message.  

I am having the same problem is there some type of fix yet ?

Any news on this problem?  I am still unable to complete the download.  Thanks

Does any one have any thoughts?  I still (after two weeks) am unable to make this download work. 

Just bought copy of Sins and got update error when downloading update Operation time out at 100%. Has this been sorted or does anyone know how to fix it

The server doesn't like the fact im on dial-up. ill start the patch download and it will stop at random file sizes. the most iv'e gotten of it was 59 megs. any suggestion on how i could get it?

I am on broadband and still...no success.  Frogboy, is there an update on what we can do?

I must say I am becoming frustrated with the lack of response.  I have tried disabling firewalls, antivirus software, even reloading Impulse.  Still the same message.  I can't think of any reason why this is an issue.  PLEASE HELP!

The solution is 42!

but im betting the frog will leap in with a reply soon

/bump

I thought this was sorted.  

Let me get my taser..

Unfortunately we don't have a good answer yet.  We are still investigating the problem but have been unable to reproduce the problem.  I did make a tweak to one of our servers that I feel could be problematic and hope that helps but am unsure at this point.

Also, If there is any additional error information in your error logs please post that information here.

Thank you for the response.  Here is the error log from this morning's attempt:

-- [12/13/2008 8:27:29 AM] ----------------------------------------------------
Context: Impulse: WebService: ValidateAccount
Message: (Result: 0 - Success)
Build #: 947

-- [12/13/2008 8:27:29 AM] ----------------------------------------------------
Context: Updating ApplicationList XML: wc
Message: Updated network xml did not have expected revision (88/89)
Build #: 947

-- [12/13/2008 8:27:30 AM] ----------------------------------------------------
Context: Updating ApplicationList XML: tdesk
Message: Updated network xml did not have expected revision (458/550)
Build #: 947

-- [12/13/2008 8:27:30 AM] ----------------------------------------------------
Context: Updating ApplicationList XML: myoffice
Message: Updated network xml did not have expected revision (0/1)
Build #: 947

-- [12/13/2008 8:27:31 AM] ----------------------------------------------------
Context: UpdateApplicationFileList: impulse, impulse_images,PublicProduction
Message: Server problem or connection issue
Build #: 947
Exception: The remote server returned an error: (404) Not Found.
Stack Trace:
   at System.Net.HttpWebRequest.GetResponse()
   at a7.c(UpdateParams A_0)

-- [12/13/2008 8:27:32 AM] ----------------------------------------------------
Context: UpdateApplicationFileList: impulse, impulse_images,PublicProduction
Message: Server problem or connection issue
Build #: 947
Exception: The remote server returned an error: (404) Not Found.
Stack Trace:
   at System.Net.HttpWebRequest.GetResponse()
   at a7.c(UpdateParams A_0)

-- [12/13/2008 8:27:32 AM] ----------------------------------------------------
Context: UpdateApplicationFileList: impulse, impulse_images,PublicProduction
Message: Server problem or connection issue
Build #: 947
Exception: The remote server returned an error: (404) Not Found.
Stack Trace:
   at System.Net.HttpWebRequest.GetResponse()
   at a7.c(UpdateParams A_0)

-- [12/13/2008 8:30:22 AM] ----------------------------------------------------
Context: DownloadFile - File Download (Web)
Message: 508 C:\ProgramData\Stardock\Impulse\Temporary\DownloadQueue\sin\Base\GameInfo\BuffMagnetize.entity_ http://dl2.impulsedriven.com/download.ashx?b=330&v=1.12.042&t=FGwgwUFlgN8BaKkBT23w9AmMa%2fD8bH9I95HuufI5AcB9Ph1Rxj8dCJqqCa39Y83vOxOgkZOQtcy4Z44P7tZhcTxzL5EKQMWHUztPoxWpcOlsLkCgir8ngJemkoPMjfUU2epTLbaLACEsHulMksCYOj%2b1%2bpqUK8nUXTty69Zepn6l%2bpCmjuQtm368JErX9JND87d71INmlISX1zkDWnM4xM9zeJEqehwdTt5GdUnz%2fP4zxYuNLft3pwiW60LuA6lxyO3107LpLrgOhWPfOMoD8VhkViLKyVOptyLPQtR8F37O4uRviyceAsHtEYGpZwAiKhGrMgYRcydfFquTolFir6r97bna0vCQd3N2xjaroK9P5w3AQ1%2fJQ3wx96%2f1mArWfRx5OfWHsfr%2fb779sKmAasLEY4kj7v1ud4yThchaYtBHF9YEwePZj9lv%2bSGdHDZZ8iV7ax4LPZ2KATN83L9K8iK32op1ANM90vx6VJ17QTGMRFtj1uX7Og%3d%3d&f=Onfr%5cTnzrVasb%5cOhssZntargvmr.ragvgl_ 570b240d2d74e48c79dbac0f9c0fb079
Build #: 947
Exception: The operation has timed out.
Stack Trace:
   at System.Net.ConnectStream.Read(Byte[] buffer, Int32 offset, Int32 size)
   at dc.a(MethodInvoker A_0, Boolean A_1)

-- [12/13/2008 8:37:06 AM] ----------------------------------------------------
Context: DownloadFile - File Download (Web)
Message: 508 C:\ProgramData\Stardock\Impulse\Temporary\DownloadQueue\sin\Base\GameInfo\BuffMagnetize.entity_ http://dl2.impulsedriven.com/download.ashx?b=330&v=1.12.042&t=FGwgwUFlgN8BaKkBT23w9AmMa%2fD8bH9I95HuufI5AcB9Ph1Rxj8dCJqqCa39Y83vOxOgkZOQtcy4Z44P7tZhcTxzL5EKQMWHUztPoxWpcOlsLkCgir8ngJemkoPMjfUU2epTLbaLACEsHulMksCYOj%2b1%2bpqUK8nUXTty69Zepn6l%2bpCmjuQtm368JErX9JND87d71INmlISX1zkDWnM4xM9zeJEqehwdTt5GdUnz%2fP4zxYuNLft3pwiW60LuA6lxyO3107LpLrgOhWPfOMoD8VhkViLKyVOptyLPQtR8F37O4uRviyceAsHtEYGpZwAiKhGrMgYRcydfFquTolFir6r97bna0vCQd3N2xjaroK9P5w3AQ1%2fJQ3wx96%2f1mArWfRx5OfWHsfr%2fb779sKmAasLEY4kj7v1ud4yThchaYtBHF9YEwePZj9lv%2bSGdHDZZ8iV7ax4LPZ2KATN83L9K8iK32op1ANM90vx6VJ17QTGMRFtj1uX7Og%3d%3d&f=Onfr%5cTnzrVasb%5cOhssZntargvmr.ragvgl_ 570b240d2d74e48c79dbac0f9c0fb079
Build #: 947
Exception: The operation has timed out.
Stack Trace:
   at System.Net.ConnectStream.Read(Byte[] buffer, Int32 offset, Int32 size)
   at dc.a(MethodInvoker A_0, Boolean A_1)

-- [12/13/2008 6:27:03 PM] ----------------------------------------------------
Context: Impulse: WebService: ValidateAccount
Message: (Result: 0 - Success)
Build #: 947

-- [12/13/2008 6:27:04 PM] ----------------------------------------------------
Context: Updating ApplicationList XML: myimpulse
Message: Updated network xml did not have expected revision (0/1)
Build #: 947

-- [12/13/2008 6:27:04 PM] ----------------------------------------------------
Context: Updating ApplicationList XML: wc
Message: Updated network xml did not have expected revision (88/89)
Build #: 947

-- [12/13/2008 6:27:05 PM] ----------------------------------------------------
Context: Updating ApplicationList XML: tdesk
Message: Updated network xml did not have expected revision (458/551)
Build #: 947

-- [12/13/2008 6:27:06 PM] ----------------------------------------------------
Context: Updating ApplicationList XML: myoffice
Message: Updated network xml did not have expected revision (0/1)
Build #: 947

 rmkiefer07,

If you are not getting a response in the forums, it may be because (as Frogboy said) we thought the issue was resolved.  Frequently users post in the forums and once something is fixed they do not respond.  We thought we had addressed that issue.  So in the future if you have issues with not getting a timely response in the forums, please email support@stardock.com.

Thanks!

Thank you Zargon, will do.