WindowBlinds Update-Serial Number Not Recognized

Trying to update Windowblinds on Impluse and I get the following:

"The serial number you entered is not recognized by impulse. Only serial numbers provided by Stardock will be accepted. Please check your selected product email address and serial number, then try again."

I also got this trying to update Object Desktop Launchpad.

Serial number and email address are correct with the info given to me at time of purchase of Object Desktop. Previous updates had no problem.

What's up with this?

5,051 views 4 replies
Reply #1 Top

Have you entered the OD number into Impulse under WindowBlinds, or just under ObjectDesktop and if so the correct version of ObjectDesktop (Ultimate vs standard)?

Reply #2 Top

I never entered a serial number it was automatically listed in Impluse after my purchase. It is listed under Object Desktop with an expiry date of July 2009. Are you saying that I now have to enter the same serial number for windowblinds, I thought that the serial number for Object Desktop covered all the apps associated with it.

My version is Standard.

Reply #3 Top

Zeldalink,

Uninstall WB, reboot your PC, then check your System Registery for the following Keys (if found, delete);

HKEY_CURRENT_USER\Software\Stardock\WindowBlinds

HKEY_LOCAL_MACHINE\SOFTWARE\Stardock\WindowBlinds

HKEY_LOCAL_MACHINE\SOFTWARE\Stardock\ObjectDesktop\WindowBlinds

Launch Impulse and re-install WB from the 'My Desktop' Tab, it shouldn't ask you for a serial or activation.

 

Reply #4 Top

Highlander

Did as you suggested. Then launched Impulse, however could not install Version 6.30[rc].170 because it said the beta download was not available.

I then unchecked show pre-release versions from the orb, and was able to install windowblinds Version 6.30.104. There seems to be problems with pre-release versions so I will leave it unchecked in the future.

Many thanks for your help.