Vista Lockup Problem

from GalCiv2 Forums
No idea what is happening, just started after last update. But when I create a new game, gets all the way to the screen where it is actually creating the game, then freezes and the Window pops up trying to figure out what the problem is, then shuts down the game. Have tried various game configurations, as well as shutting off the Vista program control, all to no avail. Any suggestions appreciated.
4,882 views 6 replies
Reply #1 from GalCiv2 Forums Top
hmm, thats an odd one, im using Vista and i dont relly have any problems (only the odd crash) I no it may sound obvoius but are you totally updated, with Vista and graphics card drivers? if not run in admin. mode? sorry i can't be of any more help.
Reply #2 from GalCiv2 Forums Top
Please open your debug.err file in notepad, and copy/paste the contents into a post here. This will give us some technical information that can help troubleshoot your problem. The location you'll find the debug.err in varies depending on your game version:

Dread Lords, all versions:
C:\Program Files\Stardock\Totalgaming\GalCiv2

Dark Avatar 1.5-1.6 (non-Vista):
C:\Program Files\Stardock\Totalgaming\GalCiv2\DarkAvatar

Dark Avatar 1.6+(Windows Vista), 1.7+(non-Vista):
My Documents\My Games\GC2DarkAvatar

Twilight of the Arnor:
My Documents\My Games\GC2TwilightArnor

Be sure to copy the debug immediately after the error occurs; if you start the game again, the debug will be erased and recreated for the new session.
Curtains - Customize Windows with additional styles
Reply #3 from GalCiv2 Forums Top
Debug Message: Version v1.91 Twilight of the Arnor last updated on: Thu May 1 12:15:51 2008
Debug Message: Checking DX Version.
Debug Message: *********DXDiag info follows.*********
System Info
Time: 6/1/2008, 07:52:03
DirectX Version: DirectX 10
Machine Name: AVATAR-PC
Operating System: Windows Vista™ Home Premium (6.0, Build 6000) (6000.vista_gdr.071023-1545)
Languages: English (Regional Setting: English)
System Manufacturer: Gateway
System Model: P-6831FX
BIOS: Ver 1.00PARTTBL
Processor: Intel(R) Core(TM)2 Duo CPU T5550 @ 1.83GHz (2 CPUs), ~1.8GHz
Physical Memory: 3070MB RAM
Page File: 845MB used, 5494MB available
Windows Dir: C:\Windows


Display Info
Display device 1:
Device Name: \\.\DISPLAY1
Card Name: NVIDIA GeForce 8800M GT
Manufacturer: NVIDIA
Chip Type: GeForce 8800M GTS
DAC Type: Integrated RAMDAC
Key Device: Enum\PCI\VEN_10DE&DEV_0609&SUBSYS_0690107B&REV_A2
Display Memory: 512 MB
Current Display Mode: 1440 x 900 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Max Resolution:
Driver Name: nvd3dum.dll
Driver Version: 7.15.0011.6746
Driver Date: 11/14/2007 22:03:00
DirectX Acceleration Enabled: Yes



Sound info
Sound device 1:
Description: Speakers (IDT High Definition Audio CODEC)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_111D&DEV_76B0&SUBSYS_107B0692&REV_1001
Manufacturer ID: 1
Product ID: 100
Driver Name: stwrt.sys
Provider: IDT
Driver Version: 6.10.5713.0000
Driver Date: 11/9/2007 17:25:56
Type: WDM
Other Drivers:
Acceleration Level: 1
Cap Flags: 0
Min/Max Sample Rate: 0, 0

Sound device 1:
Description: Digital Output Device (HDMI Out) (IDT High Definition Audio CODEC)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_111D&DEV_76B0&SUBSYS_107B0692&REV_1001
Manufacturer ID: 1
Product ID: 100
Driver Name: stwrt.sys
Provider: IDT
Driver Version: 6.10.5713.0000
Driver Date: 11/9/2007 17:25:56
Type: WDM
Other Drivers:
Acceleration Level: 1
Cap Flags: 0
Min/Max Sample Rate: 0, 0

Sound device 1:
Description: Digital Output Device (SPDIF) (IDT High Definition Audio CODEC)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_111D&DEV_76B0&SUBSYS_107B0692&REV_1001
Manufacturer ID: 1
Product ID: 100
Driver Name: stwrt.sys
Provider: IDT
Driver Version: 6.10.5713.0000
Driver Date: 11/9/2007 17:25:56
Type: WDM
Other Drivers:
Acceleration Level: 1
Cap Flags: 0
Min/Max Sample Rate: 0, 0



Debug Message: *********END dxdiag info.*********
Debug Message: Entering WinMain
Debug Message: ******* Starting Game Shell *******
Debug Message: Preparing to change display settings.
Debug Message: Using hardware vertex processing
Debug Message: Using multilsample setting: D3DMULTISAMPLE_NONE
Debug Message: Attempting to create D3DDevice at resolution 1440 x 900, Windowed: 1, Multisample: 0
Debug Message: Game Resolution: 1440 x 900
Debug Message: Running in windowed mode.
Debug Message: HAL (hw vp): NVIDIA GeForce 8800M GT
Debug Message: D3DPRESENT_INTERVAL_IMMEDIATE
Debug Message: Refresh rate: 0
Debug Message: Bit Depth: 32 bit.
Debug Message: *********Checking D3DDevice Caps***********************
Debug Message: A full-color cursor is supported in hardware at high resolution modes.
Debug Message: Border size reported as 6 by 25
Debug Message: RGB in format 6:6:6, Masks reported as ff0000:ff00:ff
Debug Message: Now windowed.
Debug Message: Shell initialization complete
Debug Message: GalCiv2 is activated.
Debug Message: ***** Initializing Game *****
Debug Message: Timer Frequency is 0 da7a64
Debug Message: No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2\./Data/ShipTemplates/\*.shipcfg
Debug Message: No files found matching mask C:\Users\Avatar\Documents\My Games\GC2TwilightArnor\shiptemplates\*.shipcfg
Debug Message: Initializing sound card.
Debug Message: initailizing bink
Debug Message: No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2\DarkAvatar\Movies\techs\*.bik
Debug Message: No files found matching mask Movies\techs\*.bik
Debug Message: No files found matching mask Gfx\Tutorials\*.bik
Debug Message: No files found matching mask C:\Users\Avatar\Documents\My Games\GC2TwilightArnor\Gfx\Movies\*.bik
Debug Message: No files found matching mask C:\Users\Avatar\Documents\My Games\GC2TwilightArnor\sfx\*.wav
Debug Message: No files found matching mask C:\Users\Avatar\Documents\My Games\GC2TwilightArnor\Music\*.mp3
Debug Message: No files found matching mask C:\Users\Avatar\Documents\My Games\GC2TwilightArnor\Event Music\*.mp3
Debug Message: Create setup screens.
Debug Message: Clear galaxy settings.
Debug Message: Clear influence.
Debug Message: Clear up laws.
Debug Message: Clear first time events.
Debug Message: Clear wonders and trade goods.
Debug Message: Clear sector mapper.
Debug Message: Set mouse.
Debug Message: Set update timer.
Debug Message: No files found matching mask ./Data/*.xml
Debug Message: Clear data definitions.
Debug Message: Killing ship styles:
Debug Message: No files found matching mask C:\Users\Avatar\Documents\My Games\GC2TwilightArnor\shiptemplates\*.xml
Debug Message: No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2./Data/English/\ShipStyles\*.xml
Debug Message: No files found matching mask C:\Users\Avatar\Documents\My Games\GC2TwilightArnor\ShipStyles\*.xml
Debug Message: No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2\DarkAvatar./Data/\FleetFormations\*.fleet
Debug Message: No files found matching mask ./Data/\FleetFormations\*.fleet
Debug Message: No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2\DarkAvatar\Gfx\Planets\C0*.png
Debug Message: No files found matching mask Gfx\Planets\C0*.png
Debug Message: No files found matching mask gfx/Terrain/1SideN*.png
Debug Message: No files found matching mask gfx/Terrain/1SideE*.png
Debug Message: No files found matching mask gfx/Terrain/1SideS*.png
Debug Message: No files found matching mask gfx/Terrain/1SideW*.png
Debug Message: No files found matching mask gfx/Terrain/2SideN*.png
Debug Message: No files found matching mask gfx/Terrain/2SideE*.png
Debug Message: No files found matching mask gfx/Terrain/2SideS*.png
Debug Message: No files found matching mask gfx/Terrain/2SideW*.png
Debug Message: No files found matching mask gfx/Terrain/3SideN*.png
Debug Message: No files found matching mask gfx/Terrain/3SideE*.png
Debug Message: No files found matching mask gfx/Terrain/3SideS*.png
Debug Message: No files found matching mask gfx/Terrain/3SideW*.png
Debug Message: No files found matching mask gfx/Terrain/4SideN*.png
Debug Message: No files found matching mask gfx/Terrain/4SideE*.png
Debug Message: No files found matching mask gfx/Terrain/4SideS*.png
Debug Message: No files found matching mask gfx/Terrain/4SideW*.png
Debug Message: No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2\DarkAvatar/gfx/Terrain/1SideN*.png
Debug Message: No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2\DarkAvatar/gfx/Terrain/1SideE*.png
Debug Message: No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2\DarkAvatar/gfx/Terrain/1SideS*.png
Debug Message: No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2\DarkAvatar/gfx/Terrain/1SideW*.png
Debug Message: No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2\DarkAvatar/gfx/Terrain/2SideN*.png
Debug Message: No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2\DarkAvatar/gfx/Terrain/2SideE*.png
Debug Message: No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2\DarkAvatar/gfx/Terrain/2SideS*.png
Debug Message: No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2\DarkAvatar/gfx/Terrain/2SideW*.png
Debug Message: No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2\DarkAvatar/gfx/Terrain/3SideN*.png
Debug Message: No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2\DarkAvatar/gfx/Terrain/3SideE*.png
Debug Message: No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2\DarkAvatar/gfx/Terrain/3SideS*.png
Debug Message: No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2\DarkAvatar/gfx/Terrain/3SideW*.png
Debug Message: No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2\DarkAvatar/gfx/Terrain/4SideN*.png
Debug Message: No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2\DarkAvatar/gfx/Terrain/4SideE*.png
Debug Message: No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2\DarkAvatar/gfx/Terrain/4SideS*.png
Debug Message: No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2\DarkAvatar/gfx/Terrain/4SideW*.png
Debug Message: No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2\./Data/ShipTemplates/\*.shipcfg
Debug Message: No files found matching mask C:\Users\Avatar\Documents\My Games\GC2TwilightArnor\shiptemplates\*.shipcfg
Debug Message: Reading Star Names
Debug Message: Reading Star Names... Done
Debug Message: No files found matching mask ./Data/English/Tutorials/*.xml
Debug Message: GalaxyWnd: Cannot find OBJID Scenaro_MoreDetails_FText
Debug Message: GalaxyWnd: Cannot find OBJID Scenaro_Details_FormattedText
Debug Message: No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2\Mods\Default\Data\CustomMaps\*.gc2map
Debug Message: No files found matching mask ./Data/English/Scenarios/*.GC2Scenario
Debug Message: No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2\Mods\Default\Data\Scenarios\*.gc2scenario
Debug Message: CustomPersonalityWnd: Cannot find OBJID Personality_Special_Title
Debug Message: CustomPersonalityWnd: Cannot find OBJID Personality_Special_Disctiption_Spinner_Back
Debug Message: CustomPersonalityWnd: Cannot find OBJID Personality_Special_Disctiption_Title
Debug Message: Creating Galaxy
Debug Message: Killing threads.
Debug Message: Kiling civs.
Debug Message: Killing ships.
Debug Message: Killing rallypoints.
Debug Message: Killing misc objects.
Debug Message: Killing stars.
Debug Message: Killing anomalies.
Debug Message: Killing asteroid fields.
Debug Message: Killing asteroid field mining bases.
Debug Message: Killing space resources.
Debug Message: Killing ascension crystals.
Debug Message: Killing colonies and planets.
Debug Message: killing scenario.
Debug Message: Clearing Turn Event Log
Debug Message: Clear galaxy settings.
Debug Message: Clear influence.
Debug Message: Clear up laws.
Debug Message: Clear first time events.
Debug Message: Clear wonders and trade goods.
Debug Message: Clear sector mapper.
Debug Message: Star Frequency: 4 Max Num Stars: 320
Debug Message: Planet Frequency: 4 Max Num Planets: 1280
Debug Message: Galaxy Size Set: 22 x 22
Debug Message: Creating Random Map
Debug Message: Creating Random Map... Stars
Debug Message: Star Density: Scattered.
Debug Message: Number of Unplaced Stars: 0.
Debug Message: Creating Random Map... Planets
Debug Message: *************** Failed To Place Planet ***************
Debug Message: *************** Failed To Place Planet ***************
Debug Message: *************** Failed To Place Planet ***************
Debug Message: *************** Failed To Place Planet ***************
Debug Message: *************** Failed To Place Planet ***************
Debug Message: *************** Failed To Place Planet ***************
Debug Message: *************** Failed To Place Planet ***************
Debug Message: Total planets placed: 65
Debug Message: Creating Random Map... Anomalies
Debug Message: Num Anomalies: 300
Debug Message: Creating Random Map... Resources
Debug Message: Creating Random Map... Ascension Crystals
Debug Message: Creating Random Map... Done
Debug Message: Distributing bonuses on planets...
Debug Message: Creating Random Map... Asteroid Fields
Debug Message: Setting Game Options
Debug Message: Creating Civs
Debug Message: Thalan Empire: Intellence -> 30
Debug Message: Drengin Empire: Intellence -> 30
Debug Message: Yor Collective: Intellence -> 30
Debug Message: Korath Clan: Intellence -> 30
Debug Message: Dominion of Korx: Intellence -> 30
Debug Message: Marishim: Intellence -> 30
Debug Message: Creating Civs... Done
Debug Message: Updating ZOC.
Debug Message: Creating ships...
Debug Message: Updating ZOC.
Debug Message: Galaxy Create... Done
Debug Message: UIBeginGame called with g_ulLocalPlayerID = 5
Debug Message: UIBeginGameHelper: New Game Started
Debug Message: UIBeginGameHelper: Mods are Disabled
Debug Message: Could not parse file screens\PlanetDetailsWnd.dxpack for EFDX objects.
Debug Message: PlanetDetailsWnd: Cannot find OBJID Planet_Details_Screen_Background
Reply #4 from GalCiv2 Forums Top
That is the entire error file. No problem as to doing it immediately afterwards, happens every time I click the Start button after doing the game setup for a new game.
Reply #5 from GalCiv2 Forums Top
One of the interface files is corrupted. Reinstalling the game should sort it.