Cant get online game

I cant get the online game to work.  It just keeps telling me "disconnected from ironclad server" I'm not even sure i got an account created. 

1. how can i check if i have an ironclad online account

2. if i do have one what do i need to try to get it to connect

3. is there a help desk or anything from the makers whom i can call for some help.

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