windows blinds

dear all,am new customer and getting to know my way around. Am having trouble with windows blinds and icon packager, is there anyone out there that can help me. the problem is with w/blinds keeps coming up reboot, have uninstalled everything and re-installed but still the reboot comes up. Icon packager just will not install, what do i do. The trial versions on both work perfectly. any help will be much appreciated. daygo.