WB6 XP explorer crashes on menubar click

Any ideas?

from Stardock Forums
Just upgraded to WindowBlinds V6, which all looks graet, except that if i go to select any option (File, Edit, View etc...) from the standard menu bar in any standard XP window, explorer crashes and the whole desktop resets.

The toolbars work OK, as do IE and application windows. Tried re-installing WB6, but problem remains.

Can anyone help, or should I just revert to V5?
windowblinds
15,431 views 51 replies
Reply #1 from WinCustomize Forums Top
Can you post your system info from WB?

I just tested and am not seeing what you are seeing.
Reply #2 from WinCustomize Forums Top
thats happening to me too - all ms applications except for notepad too - neil blanford is on the case for me - gosh I htought it was just happening to me!

I've been posting over in the WB6 beta forum as it was happening to me during beta too.
Star Control: Origins
Reply #3 from Stardock Forums Top
What operating system are you using? I can't seem to replicate this error.

Reply #4 from WinCustomize Forums Top
What operating system are you using?
(Please see title of post . . fifth and sixth characters in particular)
Reply #5 from WinCustomize Forums Top
sorry - im using Windows xp sp2

WindowBlinds version : WindowBlinds 6.0 (build 33 x86)

WindowBlinds is installed correctly on this PC
WindowBlinds appears to be activated on this PC
Your machine supports per pixel borders on WindowBlinds skins.

(Plug and Play Monitor) 1 is attached to NVIDIA GeForce FX 5500

Wblind.dll 2007/10/04 17:58:20
Wbsrv.dll 2007/10/04 17:58:04
Wbconfig.exe 2007/10/01 17:35:33
Wbload.exe 2007/09/27 17:47:44
Wbhelp.dll 2007/08/27 11:54:07
Wbui.dll 2007/09/24 19:08:06
Tray.dll 2007/09/12 17:58:21
Screen.exe 2007/10/01 11:23:24



I have found one stardock skin that the problem ceases to arise on and that is Adamant Transparent XP.
Reply #6 from Stardock Forums Top
Sorry, here you go. It's XP SP2...


WindowBlinds version : WindowBlinds 6.0 (build 33 x86)

WindowBlinds is installed correctly on this PC
WindowBlinds appears to be activated on this PC
Your machine supports per pixel borders on WindowBlinds skins.

(Plug and Play Monitor) 1 is attached to NVIDIA GeForce 6100 nForce 430

Wblind.dll 2007/10/04 17:58:20
Wbsrv.dll 2007/10/04 17:58:04
Wbconfig.exe 2007/10/01 18:09:33
Wbload.exe 2007/09/27 16:42:44
Wbhelp.dll 2007/07/11 15:06:07
Wbui.dll 2007/09/22 13:13:06
Tray.dll 2007/09/12 18:52:21
Screen.exe 2007/09/30 15:18:24
Reply #8 from WinCustomize Forums Top

Would you try this WB and see if the problem is still there?
WWW Link

SGT


Hi, thanks for that - yeah - great looking skin, but it happens with that too. I have found one that it doesnt happen on and that is stardocks adamant. it happens with all the other startdock skins
Reply #9 from WinCustomize Forums Top
sypolog: Could you list what other applications you have running please.
Reply #10 from Stardock Forums Top
Yeh - skin-independent.

One oddity I have is that if there is a 'favorites' menu, that works fine. Move the mouse left or right to pull down another menu though, and the windows desktop falls over!

Keep posting, silverspider - it certainly sounds like we have a similar experience!
Reply #11 from Stardock Forums Top
Neil -

IE7, Office 2003 SP3 - all apps work fine, just get this with Windows explorer-based windows, if you know what I mean. Notepad is OK.
Reply #12 from WinCustomize Forums Top

Have an app running that will crash and from a command prompt run tasklist /M > log.txt

and then open log.txt and find the section for an app which does the crash & post the modules listed for it.

It will look something like this :

calc.exe                    9560 ntdll.dll, kernel32.dll, SHELL32.dll,
                                 ADVAPI32.dll, RPCRT4.dll, GDI32.dll,
                                 USER32.dll, msvcrt.dll, SHLWAPI.dll,
                                 ShimEng.dll, AcGenral.DLL, WINMM.dll,
                                 ole32.dll, OLEAUT32.dll, MSACM32.dll,
                                 VERSION.dll, USERENV.dll, UxTheme.dll,
                                 IMM32.DLL, LPK.DLL, USP10.dll, wbsys.dll,
                                 wbhelp.dll, comctl32.dll, rdpsnd.dll,
                                 WINSTA.dll, NETAPI32.dll, PSAPI.DLL,
                                 iprepair.dll, msctfime.ime

Reply #13 from Stardock Forums Top
Here...

explorer.exe 256 ntdll.dll, kernel32.dll, ADVAPI32.dll,
RPCRT4.dll, BROWSEUI.dll, GDI32.dll,
USER32.dll, msvcrt.dll, ole32.dll,
SHLWAPI.dll, OLEAUT32.dll, SHDOCVW.dll,
CRYPT32.dll, MSASN1.dll, CRYPTUI.dll,
WINTRUST.dll, IMAGEHLP.dll, NETAPI32.dll,
WININET.dll, Normaliz.dll, iertutil.dll,
WLDAP32.dll, VERSION.dll, SHELL32.dll,
UxTheme.dll, ShimEng.dll, AcGenral.DLL,
WINMM.dll, MSACM32.dll, USERENV.dll,
IMM32.DLL, wbsys.dll, comctl32.dll,
comctl32.dll, serwvdrv.dll, umdmxfrm.dll,
wblind.dll, msimg32.dll, wbhelp.dll,
MSGINA.DLL, WINSTA.dll, ODBC32.dll,
comdlg32.dll, odbcint.dll, nview.dll,
PSAPI.DLL, NTMARTA.DLL, SAMLIB.dll,
MSCTF.dll, msctfime.ime, appHelp.dll,
CLBCATQ.DLL, COMRes.dll, cscui.dll,
CSCDLL.dll, themeui.dll, Secur32.dll,
xpsp2res.dll, actxprxy.dll, LINKINFO.dll,
ntshrui.dll, ATL.DLL, ieframe.dll,
urlmon.dll, mslbui.dll, msi.dll, MLANG.dll,
SETUPAPI.dll, NETSHELL.dll, rtutils.dll,
credui.dll, WS2_32.dll, WS2HELP.dll,
iphlpapi.dll, nvwddi.dll, WinSCard.dll,
WTSAPI32.dll, webcheck.dll, stobject.dll,
BatMeter.dll, POWRPROF.dll,
WPDShServiceObj.dll, WINHTTP.dll,
mydocs.dll, PortableDeviceTypes.dll,
PortableDeviceApi.dll, DNSAPI.dll
Reply #14 from WinCustomize Forums Top

Have an app running that will crash and from a command prompt run tasklist /M > log.txt


and then open log.txt and find the section for an app which does the crash & post the modules listed for it.





Hi Neil, thought I would have a bash this way too but i cannot make the tasklist run. i get a message saying that tasklist isnt recognised as an internal or external command. Sorry can you spell it out to this daft old bat please?

Cheers - thanks for being patient with me
Reply #15 from WinCustomize Forums Top

Neil -

IE7, Office 2003 SP3 - all apps work fine, just get this with Windows explorer-based windows, if you know what I mean. Notepad is OK.



yep - lokks like we both have exactly the same prob - thats just how im finding it. Have you tried applying the Adamant skin. I dont get the problem using that one. Funny how its only that skin thats not affected.
Reply #16 from WinCustomize Forums Top
Neil - as it seems to be just us two affected at the moment, would it help you if I stuck to this thread then we are both in one place for you?
Reply #17 from WinCustomize Forums Top

silverspider: It sounds like you have XP home?

That tool is not provided with XP home.

Instead please download

http://www.microsoft.com/technet/sysinternals/ProcessesAndThreads/ListDlls.mspx

Then run listdlls > log.txt and e-mail me the log.txt file.  My address is my firstname @stardock.com

sypolog: could you also download & run the above app & mail me the results.

Reply #18 from WinCustomize Forums Top
silverspider: yes stick to this thread as it keeps it all in one place.
Reply #20 from Stardock Forums Top
Just installed the latest Adamant. Looks good (tho I prefer Eminence) but doesn't fix the problem
Reply #21 from WinCustomize Forums Top

Just installed the latest Adamant. Looks good (tho I prefer Eminence) but doesn't fix the problem


no it doesnt permenantly but it does for me whilst that skin is loaded so in between trying out stuff for Neil, im using it Shame it doesnt work for you - i'd hoped it could have been some common ground for Neil to perhaps work from to find the fix.

Perhaps he will find it then using the dll info we have sent him. keeping me fingers crossed......
Reply #22 from Stardock Forums Top
I've had this problem since 5.5 that when I use explorer for copying,
creating files etc.. sometimes wblind.dll crashes explorer.exe

[img=http://img402.imageshack.us/img402/9103/wb2nf2.jpg]



WindowBlinds version : WindowBlinds 6.0 (build 33 x86)

WindowBlinds is installed correctly on this PC
WindowBlinds appears to be activated on this PC
Your machine supports per pixel borders on WindowBlinds skins.

(SyncMaster 206BW,SyncMaster Magic CX206BW(Digital)) 1 is attached to NVIDIA GeForce FX 5200

Wblind.dll 2007/10/04 17:58:20
Wbsrv.dll 2007/10/04 17:58:04
Wbconfig.exe 2007/10/01 17:35:33
Wbload.exe 2007/09/27 17:47:44
Wbhelp.dll 2007/08/27 11:54:07
Wbui.dll 2007/09/24 19:08:06
Tray.dll 2007/09/12 17:58:21
Screen.exe 2007/10/01 11:23:24
Reply #24 from WinCustomize Forums Top
I also have had the explorer.exe crash/restart/crash/restart... etc.
very frustrating
reinstalled windows XP Pro twice, unistalled everything that has to do with object desktop including SD central. XP Pro works fine now, but can't use the software I paid nearly $50.00 for. Extremely frustrating.
Reply #25 from WinCustomize Forums Top
I have just found the same problem , explorer crashes and restarts after trying to use the explorer menus. Unload Windowsblinds 6 and everything is fine