outlook 2007 won't open

from Stardock Forums
there seems to be an incompatibility with WBlinds and Outlook 2007 where Outlook won't open - error is "cannot start MS Office Outlook. Cannot open the Outlook window. The set of folders cannot be opened. The server is not available. Contact..."

anyone aware of this and a fix...?

thanks
glenn nall
3,525 views 4 replies
Reply #1 from WinCustomize Forums Top
I uninstalled O2k7 for other reasons.
Have you tried starting Outlook while holding down the control key?  That will prevent WB from touching it at all.
Reply #2 from WinCustomize Forums Top

Which OS is this and which version of WB?

I am not aware of any problems.

Ashes of the Singularity II
Reply #3 from WinCustomize Forums Top
Just read this ... This is taken from my subscription to Gizmo Richards support alert newsletter dated March 15th

Microsoft Security News
an update to the AV Engine in Windows Live OneCare locked Outlook users out of their email because it decided to quarantine the entire email catalog .PST file if it found a single infected message


Just found this as well from C/net news
Windows Live OneCare eats Outlook mail for lunch
March 8, 2007 1:38 PM PST
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A recent update to the Microsoft antivirus engine for Windows Live OneCare will quarantine the PST file used to store e-mail messages for Microsoft Outlook, preventing access to messages, appointments, tasks and journal entries. It affects versions of Outlook, including Outlook 97 and 2000, and Outlook Express running on Windows XP when the .pst file contains an infected attachment. Microsoft will issue an update on Patch Tuesday, March 13, 2007. In the meantime, in a post on one of the Microsoft forums, Microsoft representatives suggest the following actions to regain access to lost e-mail:

1. Close the Outlook or Outlook Express application.
2. Click Change OneCare Settings in the main OneCare user interface.
3. Click on the Viruses & Spyware tab.
4. And then click on the Quarantine button.
5. Select the PST or DBX file.
6. Click Restore.

Once the e-mail file has been recovered, you'll also need to change the OneCare antivirus settings affecting future virus scans. To do so, follow these instructions:

1. Click Change OneCare Setting in the Main user interface.
2. Click Viruses & Spyware tab.
3. Click on the Exclusions button.
4. Click on the Add Folder button.
5. Navigate to the specific folder that contains the DBX or PST file to be excluded.
6. Click OK to finish.



It's My Secret
Reply #4 from Stardock Forums Top
I have no problems with Outlook 2007 with a skinned Vista Ultimate (WB 5.5 public running the Adrenaline skin); in fact, I grabbed 14 mail messages from two e-mail accounts (one being GMail) as I typed this. I also have Live OneCare 1.5 running. Sounds like it could be an infected e-mail or other issue.