Bite Me, Eidos
from 
WinCustomize Forums
WinCustomize Forums
As I promised them, just spewing this as widely as I can across the net...
---
I'm through with Eidos, just as I have been previously with a number of other companies. And, just as I have been with the others, I am going to be very vocal indeed in as many forums as possible about the reason for my discontent. Eidos has insulted me, Eidos has, and
perhaps most of all Eidos has underestimated me - and all of the others like me.
In the laughably foolish hope that you might briefly inconvenience a novice software pirate somewhere (for about as long as it will take him to consult one of his slightly more experienced brethren), you've treated me and other legitimate, honest customers who put down their
cash for one of your products, as a criminal.
A few weeks ago I bought "Tomb Raider Legend" - it sat, still shrink-wrapped, on my desk for a couple of weeks. Today, I finally had a chance to play, with a long holiday weekend ahead. I went through the install, clicked the desktop icon, and waited for the opening screens. Instead, I got this:
"Please insert the original disc instead of a backup (1000)."
I've tried repeatedly, and can't actually *play* the game I paid for. And even if I wanted to hop through the support hoops that *might* enable it for me, I'm not likely to get any help now, this weekend, when I do have the time to play.
I'm holding my 100% genuine disc, manual, and case in my hand right now. But I won't be for long - I'm taking it back to the store I got it from, and I'll be getting my money back from them, and from you. You don't deserve it, and you don't make anything I need enough to just placidly accept for this kind of treatment. And I'm not alone. Congratulations on solving the piracy problem - by doing your damnedest to do away with customers altogether. And as a side benefit, you're probably driving a non-trivial number of them to don an eyepatch themselves - hey, if I'd just *pirated* your game, I'd be playing it right now! Sadly, I'm just an (ex-) customer.
Bite me, Eidos.
---
I'm through with Eidos, just as I have been previously with a number of other companies. And, just as I have been with the others, I am going to be very vocal indeed in as many forums as possible about the reason for my discontent. Eidos has insulted me, Eidos has, and
perhaps most of all Eidos has underestimated me - and all of the others like me.
In the laughably foolish hope that you might briefly inconvenience a novice software pirate somewhere (for about as long as it will take him to consult one of his slightly more experienced brethren), you've treated me and other legitimate, honest customers who put down their
cash for one of your products, as a criminal.
A few weeks ago I bought "Tomb Raider Legend" - it sat, still shrink-wrapped, on my desk for a couple of weeks. Today, I finally had a chance to play, with a long holiday weekend ahead. I went through the install, clicked the desktop icon, and waited for the opening screens. Instead, I got this:
"Please insert the original disc instead of a backup (1000)."
I've tried repeatedly, and can't actually *play* the game I paid for. And even if I wanted to hop through the support hoops that *might* enable it for me, I'm not likely to get any help now, this weekend, when I do have the time to play.
I'm holding my 100% genuine disc, manual, and case in my hand right now. But I won't be for long - I'm taking it back to the store I got it from, and I'll be getting my money back from them, and from you. You don't deserve it, and you don't make anything I need enough to just placidly accept for this kind of treatment. And I'm not alone. Congratulations on solving the piracy problem - by doing your damnedest to do away with customers altogether. And as a side benefit, you're probably driving a non-trivial number of them to don an eyepatch themselves - hey, if I'd just *pirated* your game, I'd be playing it right now! Sadly, I'm just an (ex-) customer.
Bite me, Eidos.
Stardock Forums