Why can't I post in the Bug Reports Forum?

I can not post in the bug reports forum. This is my 3rd attempt. They always end up in the General Stardock Games Support forum, no matter what I choose in the Topic drop down.
7,625 views 13 replies
Reply #1 Top
The post may not appear in the right forum until it is replied too. Maybe some kind of forum bug. Try bumping them if they do not appear after an hour or so.
Reply #2 Top
Yeah happening to me too. This is my third post. It's driving me crazy because I want this bug answered!!!

====

This happened just today as I was playing. I hit "TURN" and it wouldn't progress to the next turn. I tried loading a previously saved game and it wouldn't work. Restarted the game, and even my computer. Same. It doesn't crash, just hangs and refuses to continue to the next turn. I had just alocated 95% of my production to science, don't know if that had anything to do with that. My debug.err is below.

Debug Message: Version v1.1 BETA-2A last updated on: Thu Mar 30 21:37:53 2006
Debug Message: Could not find a TGN Serial No.
Debug Message: *********DXDiag info follows.*********
System Info
Time: 4/6/2006, 05:59:01
DirectX Version: DirectX 9.0c (4.09.0000.0904)
Machine Name: AYEJAE
Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_rtm.040803-2158)
Languages: English (Regional Setting: English)
System Manufacturer: Compaq Presario 061
System Model: P8656X-ABA S6000Z NA410
BIOS: Phoenix - Award BIOS v6.00PG
Processor: AMD Athlon(tm) XP 3000+, MMX, 3DNow, ~2.2GHz
Physical Memory: 1024MB RAM
Page File: 298MB used, 2162MB available
Windows Dir: C:\WINDOWS


Display Info
Display device 1:
Device Name: \\.\DISPLAY1
Card Name: RADEON 9600 SERIES
Manufacturer: ATI Technologies Inc.
Chip Type: ATI RADEON 9600 Series AGP (0x4150)
DAC Type: Internal DAC(400MHz)
Key Device: Enum\PCI\VEN_1002&DEV_4150&SUBSYS_0200174B&REV_00
Display Memory: 256.0 MB
Current Display Mode: 1280 x 1024 (32 bit) (60Hz)
Monitor Name: SyncMaster 753DF(T)/ 783DF(T), MagicSyncMaster AQ17DF
Monitor Max Resolution: 1280,1024
Driver Name: ati2dvag.dll
Driver Version: 6.14.0010.6601
Driver Date: 2/21/2006 20:46:46
DirectX Acceleration Enabled: Yes



Sound info
Sound device 1:
Description: Realtek AC97 Audio
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: PCI\VEN_1106&DEV_3059&SUBSYS_810A1043&REV_60
Manufacturer ID: 65535
Product ID: 65535
Driver Name: ALCXWDM.SYS
Provider: Realtek Semiconductor Corp.
Driver Version: 5.10.0000.5730
Driver Date: 10/1/2004 11:24:02
Type: WDM
Other Drivers:
Acceleration Level: 3
Cap Flags: 0
Min/Max Sample Rate: 0, 0



Debug Message: *********END dxdiag info.*********
Debug Message: Entering WinMain
Debug Message: ******* Starting Game Shell *******
Debug Message: Going Fullscreen
Debug Message: Preparing to change display settings.
Debug Message: Using multilsample setting: D3DMULTISAMPLE_4_SAMPLES
Debug Message: Game Resolution: 1280 x 1024
Debug Message: Running fullscreen.
Debug Message: HAL (hw vp): RADEON 9600 SERIES
Debug Message: D3DPRESENT_INTERVAL_DEFAULT
Debug Message: Refresh rate: 60
Debug Message: Bit Depth: 32 bit.
Debug Message: *********Checking D3DDevice Caps***********************
Debug Message: A full-color cursor is supported in hardware at high resolution modes.
Debug Message: RGB in format 6:6:6, Masks reported as ff0000:ff00:ff
Debug Message: Now Fullscreen
Debug Message: Shell initialization complete
Debug Message: ***** Initializing Game *****
Debug Message: Timer Frequency is 0 369e99
Debug Message: Initializing sound card.
Debug Message: initailizing bink
Debug Message: No files found matching mask E:\My Documents\My Games\GalCiv2\Mods\Gfx\*.png
Debug Message: No files found matching mask E:\My Documents\My Games\GalCiv2\Mods\Gfx\Race\*.png
Debug Message: Create setup screens.
Debug Message: Clear galaxy settings.
Debug Message: Clear influence.
Debug Message: Clear up laws.
Debug Message: Clear first time events.
Debug Message: Clear wonders and trade goods.
Debug Message: Clear sector mapper.
Debug Message: Set mouse.
Debug Message: Set update timer.
Debug Message: Clear data definitions.
Debug Message: No files found matching mask E:\My Documents\My Games\GalCiv2\Mods\Data\Techs\*.xml
Debug Message: No files found matching mask E:\My Documents\My Games\GalCiv2\Mods\Data\ShipComponents\*.xml
Debug Message: No files found matching mask E:\My Documents\My Games\GalCiv2\Mods\Data\ShipDefs\*.xml
Debug Message: No files found matching mask E:\My Documents\My Games\GalCiv2\*.StarSystems
Debug Message: No files found matching mask E:\My Documents\My Games\GalCiv2\Mods\Data\PlanetImprovements\*.xml
Debug Message: No files found matching mask E:\My Documents\My Games\GalCiv2\Mods\Data\TerrainColorSchemes\*.xml
Debug Message: No files found matching mask E:\My Documents\My Games\GalCiv2\Mods\Data\PlanetDescriptions\*.xml
*DEBUG ERROR: ***Unable to find required tech ImpossibleTech for PirateShip. ***
*DEBUG ERROR: ***Unable to find required tech ImpossibleTech for Starbase. ***
Debug Message: No files found matching mask E:\My Documents\My Games\GalCiv2\ships\*.shipclass
Debug Message: No files found matching mask E:\My Documents\My Games\GalCiv2\Mods\Data\Anomalies\*.xml
Debug Message: No files found matching mask E:\My Documents\My Games\GalCiv2\Mods\Data\Events\*.xml
Debug Message: No files found matching mask E:\My Documents\My Games\GalCiv2\Mods\Data\UPIssues\*.xml
Debug Message: No files found matching mask E:\My Documents\My Games\GalCiv2\Mods\Data\Invasion\*.xml
Debug Message: No files found matching mask E:\My Documents\My Games\GalCiv2\Mods\Data\PoliticalParties\*.xml
Debug Message: No files found matching mask E:\My Documents\My Games\GalCiv2\Mods\Data\StarbaseModules\*.xml
Debug Message: Reading Star Names
Debug Message: Reading Star Names... Done
Debug Message: No files found matching mask E:\My Documents\My Games\GalCiv2\Logos\*.sav
Debug Message: No files found matching mask E:\My Documents\My Games\GalCiv2\Metaverse\*.sav
Debug Message: No files found matching mask E:\My Documents\My Games\GalCiv2\Mods\*.sav
Debug Message: No files found matching mask E:\My Documents\My Games\GalCiv2\Portraits\*.sav
Debug Message: No files found matching mask E:\My Documents\My Games\GalCiv2\ships\*.sav
Debug Message: No files found matching mask E:\My Documents\My Games\GalCiv2\temp\*.sav
Debug Message: Killing threads.
Debug Message: Kiling civs.
Debug Message: Killing ships.
Debug Message: Killing rallypoints.
Debug Message: Killing misc objects.
Debug Message: Killing stars.
Debug Message: Killing anomalies.
Debug Message: Killing space resources.
Debug Message: Killing colonies and planets.
Debug Message: killing scenario.
Debug Message: Clear galaxy settings.
Debug Message: Clear influence.
Debug Message: Clear up laws.
Debug Message: Clear first time events.
Debug Message: Clear wonders and trade goods.
Debug Message: Clear sector mapper.
Debug Message: Loading Custom Map
Debug Message: Loading Data Defs
Debug Message: Data Defs block size: 1277784
Debug Message: Clear data definitions.
Debug Message: Loading TechDefs
Debug Message: Max num techs: 248
Debug Message: Loading ImprovementDB
Debug Message: Loading Component Defs
Debug Message: Loading ShipTypes
Debug Message: Loading ShipConfigs
Debug Message: Loading AnomalyTypes
Debug Message: Loading RandomEvents
Debug Message: Loading UPIssues
Debug Message: Loading ResourceTypes
Debug Message: Loading InvasionTactics
Debug Message: Loading SBmodules
Debug Message: Loading PoliticalParties
Debug Message: Loading Planet Types
Debug Message: Loading Star Types
Debug Message: Loading Game
Debug Message: Loading Galaxy
Debug Message: Loading FOW Map
Debug Message: Loading ZOC Map
Debug Message: Loading Planets
Debug Message: Loading Stars
Debug Message: Loading Anomalies
Debug Message: Loading Resources
Debug Message: Loading Civs
Debug Message: Loading Colonies
Debug Message: Loading RallyPoints
Debug Message: Loading Ships
Debug Message: Loading Fleets
Debug Message: Can't find ship type Fleet in definitions
Debug Message: Can't find ship type Fleet in definitions
Debug Message: Can't find ship type Fleet in definitions
Debug Message: Can't find ship type Fleet in definitions
Debug Message: Can't find ship type Fleet in definitions
Debug Message: Can't find ship type Fleet in definitions
Debug Message: Can't find ship type Fleet in definitions
Debug Message: Can't find ship type Fleet in definitions
Debug Message: Can't find ship type Fleet in definitions
Debug Message: Can't find ship type Fleet in definitions
Debug Message: Can't find ship type Fleet in definitions
Debug Message: Can't find ship type Fleet in definitions
Debug Message: Can't find ship type Fleet in definitions
Debug Message: Can't find ship type Fleet in definitions
Debug Message: Loading Influence
Debug Message: Loading ENDGALAXYDATA
Debug Message: Updating ZOC.
Debug Message: UIBeginGame called with g_ulLocalPlayerID = 3
Debug Message: StackedShipsWnd: Cannot find OBJID Stacked_Logistics_Value
Debug Message: StackedShipsWnd: Cannot find OBJID stacked_Fleet_More_Button
Debug Message: Destroying ship Defender M1-5 217. Orbiting: 1
Debug Message: Was Orbiting: Lasitus I
Debug Message: Destroying ship Defender M1-5 232. Orbiting: 1
Debug Message: Was Orbiting: Nesro I
Debug Message: Destroying ship Troop Transport M3-3 2180. Orbiting: 0
Debug Message: Destroying ship Troop Transport M3-3 1937. Orbiting: 0
Debug Message: TitleWnd: Quit Button.
Debug Message: Posting WM_CLOSE message.
Debug Message: WM_CLOSE message received.
Debug Message: GameUninitialize start
Debug Message: Killing Galaxy
Debug Message: Killing threads.
Debug Message: Kiling civs.
Debug Message: Killing ships.
Debug Message: Killing rallypoints.
Debug Message: Killing misc objects.
Debug Message: Killing stars.
Debug Message: Killing anomalies.
Debug Message: Killing space resources.
Debug Message: Killing colonies and planets.
Debug Message: killing scenario.
Debug Message: Clear galaxy settings.
Debug Message: Clear influence.
Debug Message: Clear up laws.
Debug Message: Clear first time events.
Debug Message: Clear wonders and trade goods.
Debug Message: Clear sector mapper.
Debug Message: Clear data definitions.
Debug Message: Killing Galaxy: Completed
Debug Message: WorkAreaBack.png not cleared 1 counts left.
Debug Message: GameUninitialize end
Debug Message: Device not cleared. 5 counts left.
Debug Message: D3D not cleared. 1 counts left.
Debug Message: Destroying Window.
Debug Message: Main Shell terminating normally
Reply #3 Top
My posts aren't getting put in the bug forum either.

Here's my problem...

Just bought the game a couple of hours ago and have spend the last comple extremely frustrating hours trying to download the game. I am stuck in an endless cycle of downloading the gc2.sdc file. I have tried everything and nothing seems to work.

I have turned off both my firewall and antivirus programs.

I have deleted and re-installed the Stardock application.

I have deleted all instances of the gc2.sdc file in the /temp directories.


EDIT - Hmm just tried it one more time and it worked. I have no idea what I did differently...
Reply #4 Top
This thread *is* in the bug forum....
Reply #5 Top

This thread *is* in the bug forum....


Now it is, but when a user first posts they are shown that all their topics are in the main support forum and not the forum they thought they were posting too

Reply #6 Top
You can edit you initial post and set the sub-forum. This hworked for me
Reply #7 Top
Yeah, they don't appear anywhere until replied to.
Reply #8 Top

Yeah, they don't appear anywhere until replied to.


And that is the problem since they scroll off the left side to fast most of the time topics go unanswered.

Reply #9 Top

You can edit you initial post and set the sub-forum. This hworked for me


Woot..this worked for me too, took about 10 tries but the topic finally moved.

Reply #10 Top
They do appear on the Main GalCiv II foruum page. Just not in the recent posts list or on the correct forum until bumped.
Reply #11 Top

They do appear on the Main GalCiv II foruum page. Just not in the recent posts list or on the correct forum until bumped.


I posted a few topics several days ago and they never appeared in the forums, not even on the main galciv page.

Reply #12 Top
I noticed that too. It's a bit confusing. Besides, if you can't see a post until it is replied to, how can you reply to it?
Reply #13 Top
I am also haveing the same problem, please allow me to post my problem here.

All the cutscenes(ingame, intro, ext.) skip and sometimes freezeup completely, but the sound will keep on playing. The game itself is kinda glitchy as well, especially the menus, which are kinda unresponsive at times. The research tech tree thingy is real slow, as well. Also, when I try to play the tutorials, the sound skips after every couple of words. This PC runs other games just fine, such as Battle for Middle Earth 2 and World of Warcraft. I have the latest drivers for my video card. I have directX 9c. I tried to download the patch for the game, but it keeps telling me that i haven't registered my CDkey, and to save my life i cannot find where to do that. PC specs:

P4 1.6 ghz
768 MB or ram
GeForce FX 5200 256 mb video card

Please help me find out what the problem is, as I really want to play this game.