Not sure what is going on. I opened a ticket several days ago and am still waiting for any response or action. Is this the normal way of customer service for your company? Ashok Agrawala Professor of Computer Science University of Maryland
I am still waiting for a response after raising a ticket as suggested by Basj.
Here is the message I am getting Edited by Moderator to remove personal info.
I bought a new computer and downloaded Fences 6. I have a valid multimachine license. When I tried to activate it through the account I got the message that This account does not have a Fences 6 license. I did get the Fences 5 license when I purchased. So I uninstalled Fences 6, downloaded Fences 5 and installed it. When I tried to activate, again I got the error message. This is very frustrating. What is going on????? Ashok Agrawala <span style="c