aircobra6969

I'm having the same issue reported by many people with subscription renewals with ticket AKW-793-40260. With an automated purchasing front-end one would think there would be an automated back-end for access reprovisioning, and the lack of response and communication is pretty frustrating. As everyone is aware, this is an annual subscription, and I am losing days of utilization due to the system not recognizing the renewal and receiving no response to my email for help to both the sales and sup

I'm having the same issue with ticket EJF-393-26880. With an automated purchasing front-end you would think there would be an automated back-end for access reprovisioning, and the lack of response and communication is pretty frustrating. As everyone is aware, this is an annual subscription, and I am losing days of utilization due to the system not recognizing the renewal and receiving no response to my