Sutcliffe

which is odd in that this is the e-mail address through which I am currently conducting this chat

I can't because it does not know my e-mail address

thanks for getting back so quickly I did that a couple of days ago and just now, but Stardock does not know me by that e-mail address and it is that only e-mail address I have

I have not received the key to the software that I purchased the charge for the software has gone through my credit card but I never got the key sent to me I have attempted to contact you a couple of times and have not had any return messages