BurnFatNotFuel

[quote who="basj" reply="5" id="3768077"] Please try purge and reinstall again as mentioned here : https://forums.stardock.com/486084/fences-support-faq#reinstalling Just make sure to re-download the latest version from your account. Reboot after the purge. Re-install using the installer you just download and make sure it is install into its default directory. Reboot again after the installation. Retest it and report back. [/quote] This did not work - same results

When I go to the following site https://www.stardock.com/accounts/register and enter the product key for Fences 3 that I was provided, and with the email that I used to order the product and register on the website, I do receive the following error "T he serial entered is not valid."

I do not get the a prompt to register the product either.

Thank you for your response. Please see below for answers to your questions. 1) Windows 10 version, please use Winver.exe for full version numbers. Version 1809 (OS Build 17763.914) 2) Your security software ie Windows defender, 360 Total security

I have been using Fences for quite some time, and recently had to upgrade to a new laptop and Windows 10 Enterprise. I downloaded the most current version (3.09) and have yet to be able to open Fences to configure them, much less get to the product registration page. I have read the other posts and have attempted to purge, reboot, reload, reboot...still unable to get FEnces to open/work. Please advise.