[quote who="sdRohan" reply="10" id="3702848"] I have merged your accounts together. You should now have access to your product at: https://www.stardock.com/support/productkeyretrieval Please let me know whether this resolves your problem or if you have any additional questions. [/quote] That doesn't work, I put my email in (both my Stardock account email and my PayPal acco
So my Customer Support guy who emailed me over a day and a half ago got my detailed email then just looked at his watch saw it was 5pm and buggered off home with my account still in a mess? Awesome `;,,,;'
You have one day to fix this or I'm off to PayPal to get this refunded,
You can't merge a PayPal account with a Stardock account. Anyway. I'm talking with somebody on CS side of things but they seem to have entirely vanished for the past 24 hours...this is taking too long for my comfort zone, losing confidence fast here. Would have thought it would just be a matter of hooking up my purchase info to the Stardock account...a few clicks? Where is my Customer Support?
Yep, they're at the automated response stage. I need a human to intervene and get me the product I paid for.
Currently getting the runaround by your sales team, can I get some proper help please?
So I bought Object Desktop, but didn't have any kind of Stardock account when I bought it as I had no idea this site required accounts. I paid for this item (Object Desktop) using my PayPal account. Got a screen after paying, which had all my purchase info on it including the Product Key. Installed the installer for Object Desktop, then discovered I needed a Stardock account, which I made. However this meant that your site d