brianburbank

Update: The email did come thru a long while later. I had first done a password reset which I received the email immediately so I was in the mindset that the keys would be the same timing, my bad. So now I have my keys but can't access the download because it was a objectdock subscription. So from what I'm reading is that I can still install and use fences but I'm no longer able to get updates or download the file. If I download the trial version

Thank you for the reply but according to the support ticket page you referenced (and I already viewed) it suggested I first check the FAQ's (which I did) then I should post here on the forums (which is why I posted here). Here is what that page you referenced says: -Refunds <br style="color: #4c5156; font-family:

I have tried to request my product keys multiple times and no email is sent. I've visited https://www.stardock.com/support/product-key-retrieval and filled out my email address and have not received a response. I get the following message which oddly appears to be missing the email address: <span style="background-color: #f6f6f6; color: #2d2d2d; font-family: 'Segoe UI', Arial,