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Reply to Game crashes without error after 4.0 update in GalCiv IV Support GalCiv4 Forums

Thank you for the save game. We are taking a look.

Reply to Persistent crash in GalCiv IV Support GalCiv4 Forums

Glad we could help!

Reply to GalCiv v2.7 - NOT a fan of the new map generation settings... in GalCiv IV Feedback GalCiv4 Forums

Bamdorf, Thanks for the save game. It was helpful in identifying the problem. We are working on a fix.

Reply to Persistent crash in GalCiv IV Support GalCiv4 Forums

Bamdorf, Thanks for the save game. It was helpful to find the issue. We are working on a fix now.

Reply to Turn stuck on "Lost Citizen" message. in Galactic Civilizations IV GalCiv4 Forums

Can you share a save game and we'll take a look?

Reply to Excessively Slow Tooltip rendering when using the [BR] XML tags in GalCiv IV Support GalCiv4 Forums

Dorian, If you've updated to 2.7, can you confirm if you are still getting the excessively slow tooltip rendering? The problem wasn't the tags, but the output spew to debug log which should be fixed now.

Reply to GalCiv v2.7 (missing reported bug fixes) in GalCiv IV Feedback GalCiv4 Forums

Thanks. I'll make sure those items are addressed in the next patch.

Reply to GalCiv v2.7 (missing reported bug fixes) in GalCiv IV Feedback GalCiv4 Forums

Can you be more specific as to what bug fixes you were looking for? I'm not a designer, so I understand the screenshot.

Reply to Excessively Slow Tooltip rendering when using the [BR] XML tags in GalCiv IV Support GalCiv4 Forums

Thanks for the report. We are investigating

Reply to Ship designs/custom civilizations won't stay deleted in GalCiv IV Support GalCiv4 Forums

I suspect that one drive may be restoring the files. Can you try disabling one drive for the My Games\GalCiv4 director?

Reply to Ship designs/custom civilizations won't stay deleted in GalCiv IV Support GalCiv4 Forums

Are you deleting the ships uring a game session or from the main menu? Do you have steam cloud enabled?

Reply to v2.3 Multiplay bug - single trade continues every month in GalCiv IV Support GalCiv4 Forums

This sounds odd. Do you happen to have a save game from this session?

Reply to Bug Report - UI Upscailing Error in Galactic Civilizations IV GalCiv4 Forums

We have a fix available as an insider's build: https://steamcommunity.com/app/1357210/discussions/0/4137186611110416725/

Reply to Korath Mission does not build the war monger building when playing offline in GalCiv IV Support GalCiv4 Forums

Can you provide a save game so we can take a look at what's going on?

Reply to Constant MP Crashes - V 2.2 in GalCiv IV Support GalCiv4 Forums

Can you try the new 2.3 build we released today? It has several MP fixes

Reply to Support for lower resolutions for portable PC's in GalCiv IV Support GalCiv4 Forums

This is available in the current insider's build: https://forums.galciv4.com/forum/1213

Reply to Not getting "free" ships from culture or anomalies in GalCiv IV Support GalCiv4 Forums

Can you try the "insiders" build? We addressed a bug similar to what you are describing https://steamcommunity.com/app/1357210/discussions/0/4036978063923075751/

Reply to After the latest update, game freezes in GalCiv IV Support GalCiv4 Forums

You can link it here to drop box or the file-sharing service your choice.

Reply to After the latest update, game freezes in GalCiv IV Support GalCiv4 Forums

Gehanii, If you have disabled that option, then its likely a different problem. Can you send me your save game?

Reply to After the latest update, game freezes in GalCiv IV Support GalCiv4 Forums

Did you try disabling ”Show All Fleets”?

Reply to After the latest update, game freezes in GalCiv IV Support GalCiv4 Forums

Okay we are investigating. Until we have a fix, you can disable showing all of the fleet lines as a workaround .Under game options >Interface> make sure ”Show All Fleets” is disabled

Reply to After the latest update, game freezes in GalCiv IV Support GalCiv4 Forums

Thanks!

Reply to After the latest update, game freezes in GalCiv IV Support GalCiv4 Forums

Hi, I'm going to be looking into the issue you reported. However, the dropbox link you provided says that the file has been deleted. Can you repost the file?

Reply to Game Will Not Run in GalCiv IV Support GalCiv4 Forums

Glad that worked for you. Have fun conquering the galaxy.

Reply to Game Will Not Run in GalCiv IV Support GalCiv4 Forums

Can you try the insider's build and see if that fixes the problem? https://forums.galciv4.com/524097/insider-build-only-v21-hot-patch