dmpumphrey

They seem to be staying in place now. Thank you!

Ok, sorry, didn't realize what you are doing. I will give that a try. Thank you.

I must be missing something. I followed your steps - I created a folder in documents called Fences. What is that for? There is nothing in it. Is each fence a separate folder and unique name? When you said to restore the snapshot, did you mean his original one? That still moves the icons all over the place. Thanks.

Thank you.

So this is interesting. On the other pc that is having this issue, I just restored a snapshot from 2018 and now the icons are staying in the fences and aren't moving all over when he moves one. I installed version 3.09 first to see if that would make a difference instead of the newest one but it did not. So I tried the 2018 snapshot since the others didn't work and it did.

[video]https://youtu.be/40pCla56ymA [/video]

I can do that but how do I post it? It's MP4. I see where to upload a Youtube video but not a regular video.. Thanks!

I have full access to one of the problem pc's right now because the user is on vacation this week. This one is Windows 10 Version 1909, build 18363.900. Fences version is 3.0.9.11 and it was up to date before I purged it. June 25th is when this user reported the issue. He still has Fences installed but if I move an icon, they all go crazy. He only recreated 2 new fences. There aren't any program updates that I see right before the issue started other

We have the same problem with 2 of our users. If you click on one icon, they all go all over the place - and not in the fence. It just started happening about 2 weeks ago. I've removed the software, purged the software, reinstalled, remade the fences, tried all kinds of settings. I put in a support case and was informed that support cases aren't really handled by support - that it has to got thru this forum. Any suggestions? Sounds like it would have to be from s