[quote who="Zubaz" reply="11" id="3331785"] Thanks for the feedback.[/quote] No problem, again I feel like I've been communicating with a brick wall. At least you could have responded to some of the allegations I've raised. A case in point, this is where I get the sense of stardock's apathy and indiffrence.
To put it bluntly the actual process of registering was simple and straightforward. However there is a ton of bad and outdated advice in the official forum help posts. Customer support, I'm afraid to say offered equally useless and flat out incorrect solutions. Together they obfuscated the actual process and wasted hours of my time by sending me to several dead ends and wild goose chases. The official help posts and customer service said I should install the gamestop app then
After spending another morning fiddling around between stardock central, the gamestop app and my copy of sins, I finally managed to register my serial. This issue is now resolved. It only took 4 days worth of my free time, and countless hours dealing with stardock and gamestop support. That'll be something I'll remember next time I'm think of purchasing another stardock title.
Still no response from stardock...
Tried calling them, Stardock refuses speak over the phone to non corporate customers. I have re emailed support. Why the HELL does no one seem to care? Personally I will not bother purchasing another stardock title if I don't get an apology this isn't resolved ASAP.
I got a reply from stardock, It was a canned reply that in no way addressed my specific problem or helped rectify the issues I've had. Right now I'am upset that stardock are so indifferent and apathetic to their customer base. I will phone them when they open and see what they have to say for making me regret giving them my customs and for making my decision to purchase their game a most unpleasant one.
Thanks guys, I've emailed stardock with the address you gave me. Now let's wait and see how this spins out.
Alright where do I begin... I bought a brand new copy of Sins of a solar empire trinity edition from play.com Spent an afternoon trying to figure out why it wouldn't register on the gamestop app. Gamestop helpline (after a 25 minute hold time) told me to stick the code into steam (this obviously did not work). Read forum posts about impulse being acquired by gamestop and how they stopped accepting codes from retail sets. Was led to the lin
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