tchristoph

Clever comment, but your sarcastic implication is that I'm getting some support on this problem. A screen print with arrows does not constitute "support". To be clear, I'm looking for a viable repeatable solution that will benefit all those affected. This comment will do nothing but inflame the issue. Let's get back on track and see if stardock can provide a solution for those of us that have PAID for this software. Sincerely, [quo

CUO-848-68203 [quote who="Wizard1956" reply="27" id="3322440"] Quoting tchristoph, reply 25I see Stardock has yet to acknowledge my trouble ticket that I've raised on this issue... tchristoph, you should post your ticket number here.[/quote]

Ok, so you've known about this since January 4th, 2013. It's now February 20th, 2013. Is there any possibility that you're any closer to a solution? I've raised a support ticket, and no answer. (isn't it customary to respond to the ticket in the ticketing system? I just happened upon this thread and have subsequently posted here). I've e-mail support, and no answer (no e-mail response). And the suggestions provided, I'v

I downloaded the tool, installed everything as you requested, installed the software again and still get the same error. What now? I see Stardock has yet to acknowledge my trouble ticket that I've raised on this issue...

Rather than re-invent the wheel (thread), I thought I'd chime in that I have the same problem. Running Windows XP Pro, dot. net all up to date, previous free install blown away with Revo, re-installed and still no joy... Waiting for my support ticket to be looked at but still nothing... Rather frustrated and disappointed. Loved the free one, figured I'd buy the full blown version for all the bells and whistles... only to find I'm no further ahead.