SolarusSnowflake

Ah okay, thanks for letting me know. I'll be sure to be more careful next time. I have received the E-Mail as well. Thank you Rohan. :)

Hi Rohan, I can promise you it was the correct E-Mail address I entered in the box asking for payment info and it was not ordered under a different address... not sure how that's possible and it would be ordered from the account you're logged into. I don't understand why it can be possible to use an incorrect one; I assumed it would've warned me if the E-Mail address didn't match with what an account is registered under, even if I updated my E-Mail address in account tools JUS

Will do. Thanks a bunch!

Hi AzDude. Thank you for allowing me to re-submit it. SSN number is as follows; SSN-26526 If you need anything further please let me know and apologies for any trouble caused; your help is greatly appreciated with this. :)<

Hi AzDude, I don't have the SSN number as I said previously; I did not receive any EMail confirmation like the form stated it would. Also yes I did try that link and it only explains how to do the things I have already tried. Please advise.

Hi AzDude, As I previously stated I did submit a support ticket and can confirm it was through this link. Shall I re-submit one and provide you with the support ticket number here or wait for a response from the first one I submitted?

Hi AzDude, Many thanks for your prompt response. I can confirm that Fences 4 does not appear anywhere in My Downloads, the list of associated codes through EMail, or Order History. I'd also like to mention that this has nothing to do with purchasing this from an alternative account. When I was attempting to activate it, I was trying to do so by logging into the account I purchased it with through the application itself and it said it was no associated; still st

Good afternoon, I tried submitting a support ticket a few hours earlier from when I made this post but did not receive any confirmation E-Mail that it went through and do not have a note of the support ticket number. Earlier today I purchased Fences 4 as an upgrade from Fences 3 and I had confirmation that the payment was processed and have indeed been charged. However, when I tried activating it said that the account is not associated with the copy I was given. As a n