sdRohan

sdRohan

Joined Last seen Member # 4871965
372 Posts 9,601 Replies 28,404 Reputation

[quote who="My Views and Muse" reply="4" id="3549403"] Is it just the saved game directory or are there others that might need to be included? [/quote] Yes, My Games\Galciv3\Saves ; MPSaves for Multiplayer games. Have fun and thanks...

7 Replies 20,513 Views

We turned off Steam Cloud saving for the release of 1.0. It was not that Steam cloud saving was broken in any way; it was just making it a challenge to get good client side testing accomplished. We could not be certain that it was not grabbing corrupt data from the cloud with each support request to have local files removed. That said, it may return as a default and anyone can choose to turn it on.

7 Replies 20,513 Views

Cindiana, You have a voice mail to us dated 08 May 2015 09:42 AM which I responded to 08 May 2015 02:23 PM. I will resend it. When you respond to it, I need to know what the PP email is to look it up. (you did not mention it in your voice mail). After this is known, I can merge the accounts. If you have issues like this in the future, you can place a ticket here: <

2 Replies 2,505 Views

Sorry to hear you are having trouble. Please download and run the following utility: http://sd.stardock.com/Support/supportToolTest/SDSupportTool.exe This is a tool that we use to gather relevant log files and basic information about your computer. Also, we really want to see the entirety of the process an

14 Replies 12,546 Views

You may have your own 'License Server', but we have one for Fences, Start8 and Multiplicity (through EdgeRunner). You can visit this page for more information: https://www.stardock.com/enterpriseinformation/

7 Replies 5,110 Views

[quote who="hk25" reply="23" id="3532243"] exactly the same problem on my computer as well [/quote] And if you have 360 Safeguard, and disable it, does it then work?

24 Replies 28,493 Views

[quote who="raculot" reply="1" id="3522597"] We're still waiting on our three Gift Edition keys. It's been up on steam over an hour, any ETA on when the process will complete? [/quote] There is an issue we need to work out with some gift edition keys. It will be worked out soon and information posted. Sorry for the delay.

5 Replies 24,023 Views

[quote who="xujie0987" reply="18" id="3521051"] I think the problem may be caused by 360 Safeguard . I recently updated it. I don't think it is the windows update's problem. Could you please look into this? [/quote] '360 Safeguard' seems to be (primarily) a localized Chinese security application (and likely the reason we are not seeing wide spread issues). If you shut it down, as a test, are your Fences issues resolved?

24 Replies 28,493 Views

[quote who="xueld" reply="13" id="3520727"] I think the Fences problem on your PC is the same as our's. This is a common problem , pls try to find the solution. [/quote] That's the thing, we are not seeing it (and outside of this post, no one else is it would seem). Few things you need to be sure of: -Fences is not locked: http://sd.stardock.com/sean/Jing

24 Replies 28,493 Views

[quote who="S J N" reply="5" id="3515418"] Click, and I get an error code 202 telling me activation cannot continue. [/quote] You certain it is 202 and not 212? If it is the latter, go to: C:\ProgramData\Stardock Delete the WindowBlinds folder and try again...

18 Replies 18,906 Views

[quote who="S J N" reply="5" id="3515418"] When trying to update WB (installed fine) and WFX and Deskcapes through Object Manager, I'm asked for my serial code and e-mail. Click, and I get an error code 202 telling me activation cannot continue. [/quote] Downloading and installing from your account page will work: https://store.stardock.com/myaccount/products

18 Replies 18,906 Views

Version 8.09 was indeed pulled back. There were issues that were not seen initially that needed to be addressed. Another beta version will be released soon. Sorry for the confusion.

14 Replies 9,026 Views

[quote who="LightStar" reply="14" id="3507256"] Of course John.... [/quote] Everything points to some session data from a prior purchase (even an attempt) still existing in your browser. Log out of the sd.com, nuke the history and cookies again please, close (check task manager to be sure) and reopen browser and let me know if it works then.

22 Replies 98,466 Views

[quote who="floodo11" reply="1" id="3506070"] I'm experiencing this same issue on 2.20.0.850 on windows 7. If i move the dock off of the primary monitor dragging does not work. Put it back on the primary monitor and it works fine. [/quote] That should not be the case as this does work on any monitor. Please place a ticket here: https://esupport.stardock.com/index.php?/Tickets/Submit

2 Replies 1,803 Views

Is your question about MP sending audio to another machine or just a single machine not playing audio from certain apps? In either case, what makes you think MP is the cause of your issue.

1 Replies 1,980 Views

[quote]My object Desktop manager says I have no subscription to Wincustomize or to Object Desktop and has no listing of any of my software to download [/quote] Log out of ODM and then back in. They will be there then.

13 Replies 64,791 Views