sdRohan

sdRohan

Joined Last seen Member # 4871965
374 Posts 9,602 Replies 28,404 Reputation
Reply to Unable to create a restore point in Start Menu Products Stardock Forums

[quote]The file it is referring to is C:\USERNAME\Start10Ctrlpnl [/quote] A fix is in the works for items (shortcuts) that are stored there. It should not be long. ---------------- Sean Drohan Stardock Customer Service Manager

5 Replies 2,697 Views
Reply to Steam License Limit Reached in Accounts and Activation Help Stardock Forums

[quote who="Chadm10" reply="3" id="3724106"] There isn't an error code as such, it just says I have run out of licenses and gives me the option of entering a new license key or starting a 30-day trial. [/quote] The error you are reporting (last reply) does not match what you would see if you were at a limit (your initial report). The fix for what you are reporting is this: <a href="https://forums.stardock.com/486311/accounts-and-activation-support-faq#steamk

6 Replies 12,082 Views
Reply to Feature Requests in Fences Stardock Forums

Hello, Sorry to hear you are having trouble. [quote who="mailtoba001" reply="4" id="3723632"] The product key sent to my email was for Groupy. I never wanted groupy, [/quote] That's what was purchased, however. That said, I have processed the refund and deactivated the serial number. Please allow 1-3 business days for your account to reflect the charges. You can now proceed with purchasing the product you had intended Please let me kno

8 Replies 7,714 Views
Reply to Cursor FX in Stardock Software Stardock Forums

Hello, Sorry to hear you are having trouble. I have reset it. ---------------- Sean Drohan Stardock Customer Service Manager

2 Replies 1,344 Views
Reply to Steam License Limit Reached in Accounts and Activation Help Stardock Forums

Hello, Sorry to hear you are having trouble. [quote]I purchased Fences through Steam and have now reached my 5-license limit. [/quote] PM me the long steam number from the error. ---------------- Sean Drohan Stardock Customer Service Manager

6 Replies 12,082 Views
Reply to Unable to find any secondary Multiplicity computers (3) in Multiplicity Stardock Forums

Hello, Sorry to hear you are having trouble. [quote]I use a router and a TP-Link TL-WPA220KIT Powerline. [/quote] [quote]But both, the router and the powerline, have private networks. [/quote] Powerline adaptors, generally, do not have / produce a 'network' (issue IPs and such) - they are just bridges on an existing network. If it does indeed, in your case, have its own network, and the Primary MP PC is on one network (one set of IPs), the Secon

1 Replies 7,743 Views
Reply to Unable to activate Groupy - Error -205 in Accounts and Activation Help Stardock Forums

Hello, Sorry to hear you are having trouble. You are trying to activate Groupy - a product that was added to the suite after your Object Desktop sub expired: 08/04/2017. That is why Fences 3 activates as it was available when it did. If you renewed your sub, it would work or you could purchase Groupy outright. ---------------- Sean Drohan Stardock Customer Service Manager

7 Replies 24,809 Views
Reply to Object Dock will not install...in fact none of my apps will...says activations keys are wrong! (Resolved!) in ObjectDock Stardock Forums

[quote who="WebGizmos" reply="17" id="3724017"] OD it would not activate. [/quote] That constitutes 'not working' Web, as we see it. That app, the original one you had, was from 2004 - if that's the one you are using, that is almost 15 years old. The other you had is from 2010 - almost 9 years ago. When I looked for any attempts for you activating with any version of OD when you posted, there was nothing in the logs - that means it was never mak

57 Replies 124,088 Views
Reply to Object Dock will not install...in fact none of my apps will...says activations keys are wrong! (Resolved!) in ObjectDock Stardock Forums

[quote who="WebGizmos" reply="15" id="3723924"] So...is this you telling me I can't use the version I want and paid for and prefer that works? [/quote] But that (very) old version does not work for you, Web - that was the reason for your post, yes? [quote who="WebGizmos" reply="15" id="3723924"] because the older version works so much better. [/quote] I would want to know how the current version is failing you, WebGizmos. ----------------<b

57 Replies 124,088 Views
Reply to Lineup fencex in Fences Stardock Forums

[quote]and its hard with pressed Shift [/quote] Its hard or not working when you press shift? ---------------- Sean Drohan Stardock Customer Service Manager

3 Replies 5,506 Views
Reply to Start 10 install issues in Accounts and Activation Help Stardock Forums

[quote quoting="post"] I have a windows 10 HP Envy and started the 30 day trial to check out Start 10. I was sent the activation email but clicking the link opens my google calendar and adds random text into a calendar entry. Needless to say Start 10 is not activated? Thanks [/quote] If you right click the link, copy the link address, and paste it into a Google Chrome incognito window, does it go to the right place? Incognito Window:<br

3 Replies 8,434 Views
Reply to Fences Activation in Stardock Software Stardock Forums

I still do not see any attempts under c***.v*****@us.********.com. Are you following the procedure detailed here? http://activate.stardock.com/ ---------------- Sean Drohan Stardock Customer Service Manager

9 Replies 6,041 Views
Reply to Start10 Search in Start Menu Products Stardock Forums

[quote who="Rekov" reply="53" id="3723880"] Is this consistent with the culprit suggested here? [/quote] Please see: https://forums.stardock.com/486022/start10-support-faq#notsearching ---------------- Sean Drohan Stardock Customer Service Manager

68 Replies 201,242 Views
Reply to "Unable to find any secondary Multiplicity computers" in Multiplicity Stardock Forums

Hello, Sorry to hear you are having trouble. [quote]I use Kaspersky Total Security just on Windows 10 (secondary computer), and Malwarebytes ass well (but I don't think it have a firewall). I use VyprVPN sometimes too, but it's disabled most of the time, and I'm not using now. [/quote] All candidates for issues. For starters, can you ping the Secondary PC from a command prompt? ---------------- Sean Drohan Stardock Customer Service

7 Replies 7,870 Views
Reply to KVM w/ Mutiple Monitors in Multiplicity Stardock Forums

Hello, [quote]My goal is to use my desktop as primary and connect to the laptop. In testing with a trial license it seems that when I connect I can only take advantage of 1 monitor since it's a laptop.[/quote] 'Only take advantage of one [Secondary] monitor [at a time]' That would be a more complete statement and true - when connected a MP Secondary from a Primary, you can only view one Secondary monitor at a time but all are available to be seen. -------------

2 Replies 2,623 Views
Reply to Can't activate Objectdock in Accounts and Activation Help Stardock Forums

[quote who="frank.williamson@mail.com" reply="15" id="3723744"] Isn't this what we're doing AzDude? What exactly do you mean? [/quote] Frank, please place a ticket here: https://esupport.stardock.com/index.php?/Tickets/Submit ---------------- Sean Drohan Stardock Customer Service Manager

19 Replies 9,098 Views
Reply to WB 10.7 BETA Problems in WindowBlinds WinCustomize Forums

As a test, if you exclude FF in WB, does it work? https://forums.stardock.com/486023/windowblinds-support-faq#excludeprogram ---------------- Sean Drohan Stardock Customer Service Manager

6 Replies 11,069 Views
Reply to very disappointed so far in WindowBlinds Stardock Forums

[quote who="pawztoo" reply="23" id="3723702"] I have reinstalled Windows - I like to do this every couple of years even though it is a right pain, so it is done and WindowBlinds 10 appears to be working [/quote] If only we could tell everyone to 'just format the box please' [e digicons]:inlove:[/e] [quote who="pawztoo" reply="23" id="3723702"] though I have not got all my security on yet - hopefully that will not be an issue. [/quote]

26 Replies 40,957 Views