[quote who="user6666" reply="9" id="3973554"] So I guess it's a random issue for me then that cannot be reproduced? Are there any log files that I could send you that could prove useful? [/quote] We have had some success in reproducing it, just not reliably. We are still looking at it... Thanks for the feedback and if you find any patterns, we would welcome them. Sean Drohan Stardock Product Lifecycle Manager
[quote who="user6666" reply="7" id="3973469"] Thanks basj. The functionality of Start11 enhance taskbar is the main reason why I have bought and why I am using Start11. So disabling that defeats the purpose for me. I really need a fix to show the notifications while using the enhance taskbar feature set. [/quote] With our testing here, the Windows Store version of WhatsApp does show an indicator. Are you using the Windows Store version? Sean Drohan<br
We appreciate the feedback. We have talked about this internally since subscriptions for certain products have been introduced. We will add you points to them when it is discussed again. Sean Drohan Stardock Product Lifecycle Manager
[quote who="Neil Banfield" reply="4" id="3973217"] Do you have anything else installed which might impact the taskbar or explorer? [/quote] DisplayFusion, for example. Sean Drohan Stardock Product Lifecycle Manager
[quote who="atomic7431" reply="59" id="3972993"] someone else in this thread had the same issue but you think its my end, im not sure what? No im only using start11 and nothing else that does anything to the explorer or start menus etc. [/quote] If you restart Windows Explorer, does it resolve it? Sean Drohan Stardock Pr
With the release of Multiplicty 4.05 , we are closing this thread. As always, thank you for your time, feedback, and support. Sean Drohan Stardock Product Lifecycle Manager
With the release of Multiplicty 4.05 , we are closing this thread. As always, thank you for your time, feedback, and support. Sean Drohan Stardock Product Lifecycle Manager
*** Reserved ***
Known issues While we appreciate all feedback, please remember that we offer no official support for beta \ preview \ developer channel versions of Windows. If you report issues while in any of those early release channels, you should not expect them to be addressed unless it still exists in a retail version of Windows. TBD
[confluence]https://stardock.atlassian.net/wiki/spaces/SHC/pages/2344812547/Multiplicity+4.05+Changelog[/confluence]
With the Multiplicity 4.05 release today, we are creating this thread so that users can report any observed issues. [confluence title=""]https://stardock.atlassian.net/wiki/spaces/SHC/pages/1452998657/Software+Release+Template[/confluence]
[quote who="backed080" reply="30" id="3972827"] I'll identify the trigger and get back to you. Do you have the power to give it priority and solve it or will a ticket be opened to the devs and it will be solved in years? [/quote] You are getting serious active engagement from us for an issue that is extremely rare and almost certainly related to what is unique to any client's system \ settings \ 3rd party apps. As is the case with any client report, help us
Quoting atomic_cattleprod, reply 66 License enforcement, while important, provides no value to the end user, so when it breaks, it is particularly irritating. Point taken. That said, reactivation is no more complicated than the initial one, and ours is pretty standard. What you seem to be saying is that when something
[quote who="atomic_cattleprod" reply="64" id="3972819"] 1) If a product shows no valid license as being active, have it ping your activation server to check for a valid license before disabling itself or prompting the user to re-activate. As part of this, we should be able to save our Stardock credentials securely in the system so that this activation request can happen transparently in the background and not interrupt our workflow. 2) Update your licensing database and your a
[quote who="backed080" reply="28" id="3972812"] It happens randomly. Sometimes 3 times a day, sometimes once every two days, so clean boot is not an option. [/quote] Ok, so that would indicate that it's conditional. Is there ANYTHING you can think of to reliably reproduce it? Can you puzzle together when it most always happens - for example, ' after I end a full screen game or video '? Also, if you switch your desktop w
[quote who="backed080" reply="26" id="3972802"] Wake up. Please. Thanks. [/quote] While it has indeed been reported over the years, it is not at all common; in fact, it's extremely rare. Also, we have never been able to reproduce it. Lastly, there could be countless reasons it could be occurring, the most obvious is that you have Windows settings or 3rd party product (like DisplayFusion or other desktop altering software) that is altering how (well) Fences
[quote who="atomic_cattleprod" reply="62" id="3972699"] I will try that out to see if that works, however, the other problem I'm running into (that I have to periodically keep re-activating my licenses) makes this a pretty annoying solution. I know my Stardock password off by heart, I don't know my license keys, so doing it the way you suggest means I'll have to keep logging into the site to get the keys whenever the products deactivate themselves. I would prefer if the activation system
[quote who="atomic_cattleprod" reply="59" id="3972676"] I am licensed for both Object Desktop (subscription) and have a separate license for Multiplicity v4 Pro, however Multiplicity is showing the Pro features as disabled: I suspect that one (or both) of the following are the cause of this: 1) I have
[quote quoting="post"] I posted this on another thread but was told to start a new thread.... Some Icons inside a Fence are only white/blank, i.e., no graphics. Mostly they seem to be Microsoft Apps, e.g., Teams, Notepad, Paint, Snipping Tool. It seems to progress, a few days ago I only had one blank icon but today it is seven. <p style="margin: 0.25em 0px 1em; font-s
We can see how this could be an issue for activating post install, but not the install itself - there is nothing the installer is doing that needs to reach out to the internet - if it did need to, we would be in trouble as plenty of business clients install in VPN \ internet isolated environments. Can either of you recreate the conditions and send us a screenshot and \ or a log of why it was blocked and what VPN product is it is? Sean Drohan Stardock Product Lifecycle Man
[quote who="alex_sisk" reply="5" id="3972557"] Thanks again for your help! [/quote] You are most welcome. Sean Drohan Stardock Product Lifecycle Manager
[quote who="alex_sisk" reply="3" id="3972489"] Thanks for the guidance. For reasons I cannot understand, the Start11 service simply did not exist. I went through another uninstall and reinstall of Start11, and this process still didn't create the service. Since the executable for the service did exist, I ended up manually creating the service via PowerShell - that was the only solution. I'm really not sure why this happened. As I said, I've used Start11 for a couple of years.
If you purge \ reinstall on each PC (at least 2): https://support.stardock.com/space/SHC/1347158073/Multiplicity+purging+and+re-installing ...rebooting each after Reinstall from your account page https://store.stardock.com/myaccount/products Use the absolute basic encryption key and passcode (
[quote who="geech999" reply="18" id="3972424"] I'm having an issue very similar to Kreuz1994 above. Periodically doing any sort of actions with the Windows GUI like opening a folder, or launching an app or selecting Fences, Windows will be come unresponsive until another click. Then explorer.exe will crash, screen goes black for 15 seconds or so, then explorer.exe will reload. Things will usually work for a few more minutes, then it will happen again. [/quote]
[quote who="vanderark1" reply="4" id="3972159"] Yes, this is the issue I'm having. I know there was a solution since I implemented it on my other PC. I just can't recall what it was. [/quote] Can you click and drag from the bottom right, however? Sean Drohan Stardock Product Lifecycle Manager