alan1951

That workaround worked Thanks

As it is now a month without hearing anything could I please have a refund. Thank you Alan

It is a Surface Pro 3 i5

Yes I did

I set up Windows Sandbox and tested Fences 4 with the same result. I have also uninstalled Fences 4 & installed Fences 3 & that works fine. Could be the solution is to stick with Fences 3 & get a refund. If you want to keep investigating I am willing to keep going Alan

I will give you some background. Several years ago I went from Windows to a Mac. I ran Windows on the Mac using Parallels and used Fences 3 on that. When I upgraded to an M2 Macbook air I could no longer run Fences as it was incompatible with Windows 11 Arc. My brother passed away in February and I got his old Microsoft Surface which I reset and did a clean install of Windows 10. I have been using Fences for many years and updated them when a new version came out. I installed

Tried that with the same result. When I try and enable Fences there is a spinning circle for a few seconds. I don't know if it means anything but if I go to "add or remove programs" it shows Fences 2 as well as Fences 4. If I try to remove Fences 2 it comes up that I am removing Fences 4. When I originally removed Fences 2 (I had installed Fences 3) it came up with an error that something was in use. When I tried again it said it couldn't find the program. This is what I

Same result. There were some errors when running the batch file. Alan

It is mentioned twice

Hello Basj Followed the instructions but got the same result Thanks Alan

I have just purchased Fences 4.10. I cannot create a Fence. Right-clicking on the desktop shows an option to Enable Fences which doesn't do anything. I have gone through the troubleshooting section without success. I am running Windows 10 Pro Version 22H2 (OS Build 19045.2728) Thanks in advance for your help Alan