WoW_Refugee

Well, the secondary just got disconnected while I was doing the continuous pinging, so the "keep alive" hypothesis may not be correct. As before, the continuous pinging successfully continued while the secondary was disconnected from the primary. I've discovered something else, though. Despite that I have the laptop connected to the router via Ethernet cable, it appears I also had the laptop's Wi-Fi turned on. So I'm actually not sure whether Multiplicity was connect

[quote who="sdRohan" reply="19" id="3802254"] Quoting WoW_Refugee, reply 18 @sdRohan Do you have any more troubleshooting steps for me? I am afraid I do not as I suspect the medium (wireless) has something to do with it. What was interesting was that you said you never had a disconnect w

@sdRohan Do you have any more troubleshooting steps for me?

[quote who="sdRohan" reply="11" id="3801316"] Quoting WoW_Refugee, reply 9 I did the purge and reinstall on both computers per instructions. Didn't help. Secondary still got disconnected from the primary, and I had to reboot the primary to get it to reconnect. I am starting to ques

[quote who="sdRohan" reply="11" id="3801316"] Quoting WoW_Refugee, reply 9 I did the purge and reinstall on both computers per instructions. Didn't help. Secondary still got disconnected from the primary, and I had to reboot the primary to get it to reconnect. I am starting to ques

I did the purge and reinstall on both computers per instructions. Didn't help. Secondary still got disconnected from the primary, and I had to reboot the primary to get it to reconnect.

I have a wireless router, but both PCs are connected via Ethernet cables. The wireless aspect is only for my cellphone and other devices. I want to clarify that I'm talking about two different problems (or two different levels of the same problem). Problem #1: My laptop regularly gets disconnected from my desktop. I can still used the desktop when this happens, but I can't access the laptop via Multiplicity. Sometimes the problem fixes itself after a while.&n

By regularly, I mean 1-3 times a day, with 4-12 hours use per day. I haven't tried unplugging my Ethernet connection when I lose control of the primary. What exactly do you mean by unplugging the connection? Unplugging the connection from the primary to the router? From the router to the secondary? Something else?

Thank you. I am aware of that FAQ, and I have previously done everything on there that I know how to do. There are some things I don't understand, though, so I haven't tried them. For example, one of the suggestions is to remove the secondary and re-add it by IP address. How do I know what IP address to use for the secondary? Also, will that IP address always remain the same, or could it change in the future, requiring me to change it in Multiplicity?

I've used Multiplicity for many years and it's worked great for the most part. My primary is a desktop and my secondary is a laptop. Both are running Windows 10. The laptop is connected to an external monitor. The two computers are connected via Ethernet cables through a NetgearNighthawk AC1900 Dual Band Wi-Fi Gigabit Router (R7000). I've used the same router for about 4 years. The desktop and laptop are about 1 year old. My previous desktop and lap