Stardock will be closed for the week starting on Monday, June 29th and we will be returning on Monday, July 6th. We will be monitoring support tickets and forums during this time but expect delays in responses during this time.
Still no contact on this issue, and when I contact Stardock, all I get is a voice recording to leave a message. My messages responding to my ticket number have gone unanswered as well. Any idea what the turnaround time on support requests is?
I got a request yesterday to provide some information to merge the accounts but have not heard back from support. Does anyone know how long this usually takes? Just really looking forward to downloading and playing is all. Sorry to sound impatient. Thanks in advance
I have done so I very recently terminated my comcast account, and I forgot to change my email address before I ordered :(
HMB-282329 Thank you
HI. I recently terminated COMCAST as my ISP, but PAYPAL still lists my comcast address for my primary email. I have purchased sins trilogy, but didn't get to download the game, or get an activation email becuase of my old email that i no longer have access to being listed in paypal. Is there a way to correct this situation? Thanks in advance.