TigerLadyBarb

did the uninstall and reinstall and rebooted in between still no go.

I sent an email to support hopefully i can get this resolved.

i have already tried all of this numerous times. I will send another email to support@stardock.com with screen shots.

if i uninstall impulse do i first have to uninstall all the applications? or will the reinstall recognize what i already have?

Ok i installed the full version and still no Object Ultimate. Here is the Inpulse error logs. -- [3/3/2009 8:35:18 AM] ---------------------------------------------------- Context: Impulse: WebService: ValidateAccount Message: (Result: 0 - Success) Build #: 970 -- [3/3/2009 8:35:18 AM] ---------------------------------------------------- Context: &n

♦[quote who="Zubaz" reply="5" id="2084686"] Have you Verified your registration number by having it sent to you (via the ? in the upper right of Impulse: Look up Serial number) Re-entered it on the the ODNT Ultimate entry (via the ? in the upper right of Impulse: Register a product) Checked on the My Desktop tab to make sure the apps are not there Also, you may want to start with a full build of Impulse. - Impulse Client - Full[/quote]

Hello I am having the same issue. I just upgraded my Object Desktop to the Ultimate version but Impulse doesn't see the update and keeps bringing me back to the purchase page.

Thanks for the information I did an update like you suggested and the icons came back. really appreciate it. Now on to other issues that i seem to have.