Hey there, pleasure to hear from you, I have tried manually entering the keys found on my downloads page instead of logging in to my account in the software, unfortunately this still returns an -212 error. I have attacked a screenshot for verification: https://gyazo.com/37c9fc733f40f0a1c7a0d3d2d5e44eb8
I have done this and entirely purged the program. Reinstalling still gives me a -212 error. How do I contact support. This is silly, I want to be able to use my software.
Hello, After an update to windows 10 my programs have stopped functioning correctly. I've tried reactivating them using both login and product key but both give 212 errors. I've tried resetting licences on the site but this does nothing (and i was not at maximum licences anyways.) I've tried downloading the 'sdsupporttool' i found, but this does not appear to generate a output file to the desktop as it states. I'd normally provide much more detailed repro steps but i'm quite tired, and not su