Stardock will be closed for the week starting on Monday, June 29th and we will be returning on Monday, July 6th. We will be monitoring support tickets and forums during this time but expect delays in responses during this time.
Thank you so very much AzDude for your quick response & support. That 1 sentence " If you renew your subscription that should get you back right again" is what I've been waiting 4 days to hear from stardock correspondence via email. I easily renewed my wincustomize subscription & am back to "unlimited downloads" & user level "subscriber." I was able to download your latest dream, Fall
I've been with Stardock since 2002 & have never had any issues until June 10, 2022 when I went to download a wallpaper for deskscapes. My status had been changed from unlimited to 0 & my profile saying I'm a "past customer." ?? I emailed tech support for clarification of what I needed to do to be back in unlimited status. I mainly download for Deskscapes 10 (using Windows 7). My last purchases were 2021 for deskscapes, groupy, & cursorfx. I never rec