Windows Media Player troubles

It won't start

from WinCustomize Forums
For some reason unknow to me, Windows Media Player won't start up on my computer. It just gives me this message: "An internal application error has occured". I tried uninstalling it and then reinstalling, updating, and all that jazz. Nothing works. It just started doing this for no good reason. I was even using WMP a couple of days ago. I'm running Windows XP SP2 with Windows Media Player 10. Any and all help would be greatly appreciated. Thanks.
3,834 views 3 replies
Reply #1 from WinCustomize Forums Top
Probably the Windows Script Link

Download the file > double-click to install.

If you want to try to manually re-register the jscript and vbscript first, instead of going directly to installing the Windows Script, you can do the following:

Click Start > select Run > type: regsvr32 jscript.dll > hit Enter > type: regsvr32 vbscript.dll > hit Enter > reboot the computer > test Windows Media Player 10

If this fails, download and install the Windows Script file.

I hope this helps.
Reply #2 from WinCustomize Forums Top
It is very helpful, thank you. I actually did figure this out, but not through windows media player support. My Norton was acting up, so I went looking around on their help sites, and found that answer. I don't know how, but those scripts got deleted or corrupted or something. Thanks for the info. Appreciate it!
Galactic Civilizations IV
Reply #3 from WinCustomize Forums Top
hm.. seems lots of places say stuff about Norton having problems/causing problems with other apps.... maybe they should look into fixing these problems (i use Mcafee - well currently the microsoft One Care - but, generally i use mcafee and have never had problems) glad you got it fixed