Error message

I purchased object desktop early this month . Up until now I have been able to download from wincustomize.com without any problem. However , now whenever I log in and try to download from wincustomize.com I get the following error message:

Thank you for trying out WinCustomize.com! We hope you have enjoyed the skins, themes, and wallpapers available here.

As an active user of WinCustomize.com who has downloaded over 50 megabytes of content from our site, we ask that you help support WinCustomize through the purchase of either a WinCustomize Subscription or registering a Stardock product.

WinCustomize subscribers not only get unlimited download capabilities, but also receive the WinCustomize SkinBrowser and more goodies.

To purchase a Stardock product, visit https://www.stardock.com/order.asp

To subscribe to WinCustomize.com, visit resources.aspx?cmd=

If you are already a subscriber or Stardock customer, you may need to cross reference your purchase account with your account at WinCustomize. Click here to cross reference your accounts.

Note: You may need to logoff and relogon before your access is updated.

We thank you for visiting WinCustomize and hope you are able to continue enjoying the site.

I have purchased object desktop and should not be receiving this message . What is the best way to get this resolved, in the shortest amount of time?

PS I have tried cross referencing, deleting cookies, logging out and logging back in; all to no avail.
896 views 2 replies
Reply #1 Top
My apologies. I purchased object desktop in Feb 05. And it seems that for whatever reason, I am coded in the system as not being eligible for all the privileges of a stardock item owner. I could not even edit my own post!
Reply #2 Top
There have been a few posts about this. The developers know about it and are trying to fix it. Hang in there.