DX3 Crashes

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from WinCustomize Forums
DX3 worked OK for a week and now crashes. Themes, widgets and objects do not load without crashing. Stardock advised uninstall, reinstall and reboot - still not working. All skins deleted in the the reinstall. A pity - I enjoyed the product. Any suggestions welcome
desktopx
12,081 views 17 replies
Reply #1 from WinCustomize Forums Top
Your cache files may have become corrupted and not removed by uninstall.
A typical location for cache files:
C:\Documents and Settings\user\Local Settings\Application Data\Stardock\DesktopX
Delete this folder, or the entire Stardock folder here.

This is just a suggestion, but I hope it helps.
Reply #2 from WinCustomize Forums Top
did use to have that problem...the crashes are cause by my anti-virus, it was protecting me from the scripts...I reconfigured my anti and everything is ok now...but im not sure if its the same with you...hope you figure it out...cuz for me i just cant go with out DX running on my pc
Ashes of the Singularity II
Reply #3 from WinCustomize Forums Top
Thanks Rabidrobot, that does not seem to be the problem. Thanks to Xjennx. I am using Norton Systemworks 2004. I have had it recognise DX script before as malicious but as you say once allowed it is fine. I think Norton is having problems on my system as I cannot get to the script blocking to configure. I will look at it further as I think it is probably the right track. Anyone else have Norton problems? You are right about DX. So many good uses.
Reply #4 from WinCustomize Forums Top
Don't have Norton Systemworks, but Norton AntiVirus 2004 and it hasn't caused any trubble. Don't think I even had to configure it to allow DX scripts. (I might be wrong, it's a while since it was set up.)
Reply #5 from WinCustomize Forums Top
I use to before I got rid of it and got Zone Alarm Pro. Norton is horrible.
Reply #6 from WinCustomize Forums Top
Stardock has an uninstall program that will do a complete uninstall on their programs, just download it and then run it . It worked once for me on an older version of desktopx. Try it and see if that helps. Good luck
Reply #7 from WinCustomize Forums Top
to clwoods - thanks I think I'll look at other AV suites. Adam, are you talking about the SD uninstall feature? Tanks for your interest and help, I think the Stardock products are terrific so I am keen ti get DX3 working.
Reply #8 from WinCustomize Forums Top
I've had the same problem for years on a Win2K and XPhome platforms, has made development impossible for me This has been without virus software, or with McAffee's.
Reply #9 from WinCustomize Forums Top
I had similiar problem... I reformatted mt HD and re-installed windows twice. The second time, I didn't re-install Norton AV and the problem seems to have gone away. I re-installed Norton Systemworks 2004 without the AV program.

So far, so good. I haven't re-installed SP-2 yet though, will let you know how that works out.Link
Reply #10 from WinCustomize Forums Top
Hi i am new and i am italian and don't speack english very well, i have e problem whit desktopx 3: when i change theme appare a warning message:"Stardock MCP not found or wrong version.Systray support disable". What is Stardock MCP? I don't know i to do. Please help me. Tanks.
Reply #11 from WinCustomize Forums Top
Stardock MCP not found or wrong version.Systray support disable


Link

If that doesn't work ...re-install Stardock Central:

Link
Reply #13 from WinCustomize Forums Top
Please dont ban me..... Just get avedesk and systats. Its well worth it. Its made by aqua-soft. Google it. Sorry, desktop X dosnt like me so i dont like it.
Reply #14 from WinCustomize Forums Top
I am back in the land of the living. I got a link to the Stardock uninstall zapper and took out DX3. Appeared to to the completer job. Reninstall, reboot and now some instability in a few widgets but my Tiggz favourites appear OK. Keep you posted. Thanks for your help.
Reply #15 from WinCustomize Forums Top
I have a similar problem. I am getting "dxwidget.exe has encountered a problem" etc. every time I try to launch dx3. I just bought the product about a week ago, and it worked great at first. Any thoughts? Deleting the desktop X cache directory didn't work.

Thanks,

Actmeister
Reply #16 from WinCustomize Forums Top
A common cause of crashes in DesktopX is that the Windows scripting host has been damaged.

You can download this from
http://www.microsoft.com/downloads/details.aspx?FamilyID=c717d943-7e4b-4622-86eb-95a22b832caa&DisplayLang=en

Many crashes in dx and it's widgets happen because the script plugin can't
connect to the host. This seems to happen most often with PC's that have
antivirus that hooks into checking for malicious scripts. I have had it
happen a couple of times with Norton. Both times it was fixed by reinstalling
the scripting host.
Reply #17 from WinCustomize Forums Top
THANK YOU! That worked perfectly. I had just dumped Norton because it was causing other problems, but clearly the damage had been done.

Thanks again,

Actmeister