Awsome Support from Stardock
from 
WinCustomize Forums
WinCustomize Forums
I thought about posting this in the support forum but I think it fits better here.
Over the past fifteen years I have used a lot of software; freeware, shareware, commercial, games, productivity, education. You name it, I’ve had it.
Stardock and the community around WinCustomize have always been responsive to my issues with their software and I wanted to give them kudos. Between IRC, forums, newsgroups, and email, I almost always get my problems solved. (Although, so many options may be too many, I see the same questions answered over and over again in the different channels. A central repository might be useful.)
I tell my wife that good customer service is the only distinguishing feature in most products these days. And that feature has always been present here.
For the record, so that I am not accused of being a Pawn of Wardell ? I too have had to learn patience when it comes to some applications (WindowsFX mostly these days) but most of those are due to the use of the TabletPC and I don’t blame them too much for not going crazy getting those issues fixed.
Over the past fifteen years I have used a lot of software; freeware, shareware, commercial, games, productivity, education. You name it, I’ve had it.
Stardock and the community around WinCustomize have always been responsive to my issues with their software and I wanted to give them kudos. Between IRC, forums, newsgroups, and email, I almost always get my problems solved. (Although, so many options may be too many, I see the same questions answered over and over again in the different channels. A central repository might be useful.)
I tell my wife that good customer service is the only distinguishing feature in most products these days. And that feature has always been present here.
For the record, so that I am not accused of being a Pawn of Wardell ? I too have had to learn patience when it comes to some applications (WindowsFX mostly these days) but most of those are due to the use of the TabletPC and I don’t blame them too much for not going crazy getting those issues fixed.
Very cool!
I agree with you. Any issues I've ever thrown at those fella's at support have always been handled quickly and courteously (Zubaz marvels at messiah's spelling). It's like they're competent or something.
