bought Multiplicity 4 Pro, but it registered without Pro features

from Stardock Forums

I just upgraded from Multiplicity 3 to Multiplicity 4 Pro. I activated Multiplicity 4, but the Pro features aren't available.

Why is this? How do I get the features that I've just paid for?

accounts and activation help
992 views 1 replies
Reply #1 from Stardock Forums Top

Hello,
Sorry to hear you are having issues. Please raise support ticket using the link below, use the product not receive option. Include all information details. Remember to record down the ticket number for future reference if needed. Do not raise multiple ticket, that will make your ticket back to the end of the line. Send once and wait. Ticket will be answer by the order they send in.

https://stardock.atlassian.net/servicedesk/customer/portal/4

Thanks
Basj,
Stardock Community Assistant