Documents goes back to one fence after reboot

Hello,
Sorry to hear you are having issues. Need to know how did you setup your Fences rules. Please review them and see if any of the rules causing the files move to different fence.

Thank you.
Basj,
Stardock Community Assistant.

Hi.
Thanks for the fast response.
I have only 1 rule.
Here are the settings.

Please try purge and reinstall steps as mention here : [Link]. Just make sure to redownload the latest version from your account page. Reboot after the purge. Reinstall and reboot again after the installation. Retest and report back here.

Thank you,
Basj,
Stardock Community Assistant.

Hi.
I did as the link said and now, I have a new problem.
After rebooting my computer, all fences but two are gone...

I am getting a bit irritated now with fences...

Best Regards/

Robert 

This is how it looked before the reboot

I have uninstalled everything again.
Created all fences again.
Saved the layout.
Then moved around some fences, pressed restore layout and all but 1 fence are gone.
Please help

On your new issue. It might be due to those Fences moved to your second Fences pages. Try disable Fences Pages and see if it return to your main Fences page.

Thank you,

Basj,
Stardock Community Assistant

Hi

It was already disabled.
Every time I reboot my computer or restore a backup snapshot, all except 2 fences disappears.

I need help with this.

All worked good with fences 4 but not with fences 5 it is like this

Best Regards/

Robert Sandberg

Okay, might need to start all over again. Need to have this few information first.

1. Windows full version and OS Build number. Please use Winver.exe
2. Fences full version number installed.
3. Monitor/s information resolution, scale (100%,125%,200% etc)
4. Icons size settings.
5. Post a video of this issue somewhere and share the link here.

Thank you,

Basj,
Stardock Community Assistant

I have already started the factory reset of my PC.

I give up.

I hope it helps

Hi.

Even after a factory reset of my PC it does the same.

Only 2 of all fences are stored after reboot.

Please provide use with the information requested in my reply#9.

Thank you,

Basj,
Stardock Community Assistant

Hi:

Here it comes:

1) 

2) 

3) 125% on monitor

4) Medium size icons

5) Video of the problem https://we.tl/t-Vc9ck9tQXP

Best Regards/

Robert Sandberg

Thank you for your video. From your video, your setting was on "Don't preserve my desktop layout". Please change to "Store my layout on a per minotor configuration basis". And try creating a new Fences, move icons into it. Backup the layout. Move those fences around and do the restore backup and see if the return to the saved location.

Thank you,

Basj,
Stardock Community Assistant

If this does not work, please send us a copy of your settings. You can do this by using regedit.exe.

Instructions:
Open RegEdit.exe and navigate to "HKEY_CURRENT_USER\Software\Stardock\Fences". You can right click the "Fences" key on the left (the navigation tree), click Export from the menu that appears, then upload the exported ".reg" file.

But yes please adjust the setting recommended by basj, as that is likely to resolve. Since you have "don't present my layout", you'll probably need to move a group around and wait a few moments to ensure the new settings take full effect (and possibly a reboot). But I think this will have impact for you. It is the new forced-default starting with v5.81

Hi.
I have changed to "Store my layout on a per-monitor-configuration basis".

Now it seems to work

Thanks for all support.

Best Regards/

Robert Sandberg