andrebiedermann andrebiedermann

Start11 Icons missing

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Start11 Icons missing

from Stardock Forums

Start11 Version 2.08:
A few of the pinned programs lost their icons (about 30% or 15 tiles). The tiles are empty. If i distach the programs and reattach the according exe-files or the program icon from the start menu program listing, the icons are still missing.
If i click the tiles i get an error.
For example for the program "Signal" it shows
"shell:AppsFolder\org.whispersystems.signal-desktop" could not be found...."
It seems something with the path could be wrong and cannot be corrected.

The programs can be started by the exe. or the icons in the start menu program listing.

I don't know how to resolve this issue.

Thanks for any help.

 
 

 

 

stardock software start menu products
8,290 views 29 replies
Reply #26 from Stardock Forums Top

Well, it seems to me i'm expected to do the development work for stardock.
Sorry, but i gave you all the information i could in this thread.
I wasted about two hours on this already.
I think it is up to stardock to do its job now.
But according Reply #25 it seems to me nothing at all happened. :annoyed:  

 
 

 

 

Reply #27 from Stardock Forums Top

Quoting andrebiedermann, reply 26

Well, it seems to me i'm expected to do the development work for stardock.
Sorry, but i gave you all the information i could in this thread.
I wasted about two hours on this already.
I think it is up to stardock to do its job now.
But according Reply #25 it seems to me nothing at all happened. :annoyed:  
End of andrebiedermann's quote

Since we cant reproduce it, and we have no other reports, the sound support options are what I presented.

However, if you don't want to continue contributing to a possible solution for your unique issue, we understand.

If you change your mind, we are ready and willing to assist.

Thank you for the report.

Sean Drohan
Stardock Product Lifecycle Manager

Object Desktop - Get all of our enhancement utilities in one suite
Reply #28 from Stardock Forums Top

OK. We are don here. I want my money back.

That shouldn't be a problem if i am the only one where this product does not work.

I will go back to a different solution i used before Stardock.

Reply #29 from Stardock Forums Top

Hello,
Sorry to hear that. Please raise support ticket using the link below, use the "Refunds" option. Include all information details. Remember to record down the ticket number for future reference if needed. Do not raise multiple ticket, that will make your ticket back to the end of the line. Send once and wait. Ticket will be answer by the order they send in.

https://stardock.atlassian.net/servicedesk/customer/portal/4/group/13 

Thanks
Basj,
Stardock Community Assistant