Start 11 v1 will not allow uninstall & Start 11 v2 Downloads, but will not allow me to enter Product Key

Start 11 v1 will not allow uninstall & Start 11 v2 Downloads, but will not allow me to enter Product Key

Says Start 11 v2 not installed

Help !

1,496 views 3 replies
Reply #1 Top

Hello,
Sorry to hear you are having issues. Need more information.

  1. What error did you get when you try to uninstall Start11v1?
  2. Assuming you have purchase a new license for Start11v2, When you downloaded Start11v2, installed and trying to activate it using the newly purchased key, what error did you get?
  3. Also, did you reboot between uninstall, and installing Start11v2? And reboot once again after installing Start11v2?

Thank you.
Basj,
Stardock Community Assistant.

Reply #2 Top

TY for your response; Took multiple uninstalls, but finally uninstalled Startv1 & 2; reinstalled v2 & now seems to be working properly ! TY !

Reply #3 Top

Great, glad to hear that.

Thank you,

Basj,
Stardock Community Assistant