Hotkeys

from Stardock Forums

Good afternoon. I understood what the problem was. Your program defines the name of the computer "sis1", but does not define the names "computer on the right", "computer on the left", "main computer". For example, when I select "computer on the left", the hotkey does not work. If I select "sis1" everything starts working. Although "computer on the left" = "sis1". It's the same computer. Before that, everything worked for me. Then I updated the program and it stopped working. Maybe you have an older version? Or maybe there is another solution? Tell me, please.

multiplicity
2,266 views 2 replies
Reply #1 from Stardock Forums Top

Hello,
I have forwarded your problem/question to Stardock Support Team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.

Basj,
Stardock Community Assistant

Reply #2 from Stardock Forums Top

Hi krozig87,

I could not reproduce your issue.  The computer on right and PC1587 are the same PC, however each need to have their own unique HotKey.  When I used each, as expected, they went to the correct PC (the left margin of the left-most monitor).

If you believe you've set it up correctly and it just isn't working, try deleting them all and recreating them with different HotKeys- ones you are certain are not being used by Windows itself or other applications. 

If all else fails, follow this guide purge/reboot/reinstall/reboot and see if the issue persists: 

https://support.stardock.com/space/SHC/1347158073/Multiplicity+purging+and+re-installing

Adam McGuinness
Stardock Customer Support Specialist

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